Charles Duncan Email & Phone Number

Lake Charles, La, Us

Washington, Dc, Us

Administer eight reporting heads to implement HR initiatives in the Senior NCO noncommission officer role. Coordinate human resource operations and administrative tasks and provide guidance to employees on managing daily financial processes.Highlights of accomplishments in this role include:• Optimized all facets of eight programs supporting 1.9K+ active duty employees in all aspects of command EEO, TERs, tuition reimbursement, transfers, legal, pay, best practices, SOPs, policies, and compliance.• Steered overall 11 teams and 6 office teams each with 3-8 individuals to conduct inspections and resolve discrepancies in financial pay processes.• Decreased the company population by 80% and achieved $100K+ in per diem and lodging by coordinating 70+ Covid waivers.• Piloted a Command Manage Equal Opportunity Program and capitalized on equitable treatment of subordinates while sustaining compliance with defined SOPs and policies as a CPO MWR mentor.

Washington, Dc, Us

Led efforts on the naval ship to perform oversight of transfers, TERs, legal, pay, and administrative functions with 17 heads to serve 360+ active-duty personnel and enforce SOPs, processes, rules, and policies.Highlights of accomplishments in this role include:• Assisted sailors to expand knowledge, advance skills, and increase compensation opportunities; obtained 50%+ in advancement and 90%+ retention and enabled two sailors to receive ESWS enlisted service warfare specialist designation.• Performed duties as a Locker Leader to regulate all operations connected with damage control/fire and risk protection and achieved competency in damage control fundamentals that enabled Comstock certification.• Partnered with three leaders to train and mentor employees on fire and risk management to improve the speed of handling emergencies on the ship.

Washington, Dc, Us

Cultivated healthy and profitable relationships with 17 heads to steer all HR and administrative operations related to employee pay, legal, and transfer.Highlights of accomplishments in this role include:• Prepared and enforced SOPs, and carried out continuous process improvement initiatives to support 800+ reservists in accomplishing set goals.• Headed all activities of analyzing and processing 3.2K+ pay and personnel transactions pertaining to 800+ reservists while maintaining a 99%+ accuracy rate.• Trained and mentored staff members on best practices regarding Command Pay and Personnel program, acquiring on-time PSD and increasing accuracy from 87% to 98%+.

Washington, Dc, Us

Managed 16 direct reports and a team of 80 to supervise all progressions connected with transfers, TERs, legal, and pay. Spearheaded HR operations of 32K+ reservists and active duty personnel to optimize SOPs, policies, and administrative functions. Highlights of accomplishments in this role include:• Led training of approx. 110 sailors and conducted audits on 9.2K+ pay/service documents, augmenting the average accuracy rate from 87% to 97%.• Provided strategic direction to 36 command fitness leaders, conducted fitness assessments, and applied key FEP changes to verify the timely completion of 800+ PFAs and decrease failures from 17% to 7%.• Confirmed zero discrepancies and sustained a 97%+ accuracy rate for 20K+ monthly pay and personnel transactions and 800 separations/retirements.• Designed and executed a new fitness program post premature departure of predecessor to achieve 80% scoring, 100% sailor passage, and compliance with Navy standards in 12 weeks.

Washington, Dc, Us

Hired and transferred employees to the educational service office, processed pay allowances, and updated members’ records of emergency data. Oversaw six direct reports to manage transfers and TERs and facilitate 20K+ active duty employees and reservists.Highlights of accomplishments in this role include:• Realized a 95% PRT (physical readiness test) passing rate for 20 sailors and supported three sailors in acquiring a 20% passing rate for advancement.• Organized study sessions to educate 28 sailors on best practices and obtain a 20% passing rate contrary to an average of 10% passing rate for the program.• Authorized and processed 3K+ electronic transactions for e-submission and conversion to ESR as a part of the service record vault/maintenance section.

Alexandria, Virginia, Us

Oversee day-to-day HR-related activities of 53 employees while maintaining compliance with HR policies and reporting directly to the HR Director.Highlights of accomplishments in this role include:• Assisted in developing and executing a new benefits package program to attract, onboard, and retain new employees.• Created and implemented new tools and systems by liaising with senior managers to streamline overall on-work processes.• Redrafted the employee handbook to ensure all company policies and protocols adhere to state-specific provisions.

Master'S Degree, Human Resources Development /Leadership Development

Bachelor Of Applied Science (Basc), Human Resources Management/Personnel Administration, General