Shift Manager
CurrentResponsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, various other managerial and supervisory responsibilities, including performing as the Ops Leader. Train, monitor, and reinforce food safety procedures to crew members.Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at closePerform… Show more Responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, various other managerial and supervisory responsibilities, including performing as the Ops Leader. Train, monitor, and reinforce food safety procedures to crew members.Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at closePerform walk-thru to ensure restaurant is ready to open/close and/or rush-readyWork with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retentionSupervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employeesHelp execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.Follow up and ensure resolution of VOC issues as neededOnboard new hires in Workday Show less