• Top Gun Award Recipient in Safety Training• Consistently exceeded centre budgets• Set monthly budgets for individual departments• Ensure part-time supervisors are meeting all budgetary goals• Train new supervisors and coach existing supervisors• In charge of B2B communication and resolution• Train new unionized employees• Manage a team of over 100 employees• Ascertain all employees are following safe work methodology• Ensure all safety certifications and training are up to date• Set and built new routes for drivers• Follow the union handbook when dispatching work

• Consistently exceeded target deliveries per hour • Managed daily tasks efficiently, safely and proficiently • Delivered excellent customer service• Recognized as Top Performer every quarter• Selected to mentor peers

• Recognized as top performer• Handled packages while maintaining safety standards • Became Lead employee due to high achievement

• Managed customer relationships by communicating with customers, answering support and service questions, following up on cases, and keeping track of all necessary documentation related to customer interactions• Bookkeeping

• Fostered a productive environment while maintaining extremely high customer satisfaction ratings• Followed budgetary plans• Trained and mentored new employees