Charles Singleton Email and Phone Number
Charles Singleton work email
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Charles Singleton personal email
As a dynamic and results-driven Pre-Sales Systems Engineer with over 9 years of experience specializing in Cisco Systems engineering and network optimization, I thrive on transforming technical challenges into innovative solutions that drive business outcomes. I am known for building robust client connections, decoding intricate technical needs, and crafting bespoke solutions that resonate with client goals and visions. I have leveraged my skill set in orchestrating the seamless integration of sophisticated system solutions and steering the sales process from inception to completion, guaranteeing client contentment and allegianceThroughout my career at Cisco Systems, Inc., and beyond, I have demonstrated a proven track record in enhancing customer experiences, driving technical solution sales, and fostering operational excellence. Whether through leading-edge technical demonstrations or through strategic collaboration across functions, my focus is always on delivering value and excellence. As a United States Navy veteran, I bring discipline, adaptability, and a commitment to excellence that translates across sectors. I'm eager to explore opportunities where I can contribute to your team's success and drive impactful technological solutions. Let's connect and discuss how we can collaborate towards achieving operational excellence and innovative solution delivery in your organization.Contact info: cisitsingleton@gmail.com
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CiscoChapel Hill, Nc, Us -
Presales System EngineerCisco Apr 2021 - PresentSan Jose, Ca, Us• Develop and implement account plans, aligning Cisco's technology solutions with specific customer needs to resolve ongoing challenges and enhance business outcomes, resulting in increased customer satisfaction and loyalty.• Master Cisco’s entire technology portfolio, enabling innovative cross-architecture sales strategies that position company as leader in diverse tech solutions; empower technical sales teams but also contribute to upselling and customer solution optimization.• Lead technical demonstrations and presentations, tailored to each customer's business context; facilitate deeper understanding of their IT infrastructure issues, leading to development and deployment of impactful, long-term solutions.• Orchestrate extensive customer engagement campaigns in partnership with account managers, demonstrating exceptional planning and coordination skills. • Collaborate closely with post-sales teams to address and resolve technical issues, assuring seamless customer experiences and reinforcing trust in company's support and reliability.
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Technical Consulting EngineerCisco Jul 2017 - PresentSan Jose, Ca, Us• Expertly conduct root cause analyses of network downtimes, implementing solutions that minimized operational disruptions and enhanced network stability for key clients.• Provide tailored recommendations on Cisco products and best practices, improving customers' network environments through personalized education and guidance.• Author technical support documentation, serving as crucial resource for both internal teams and customers, and enhancing overall support process efficiency.• Deliver high-level technical support for Multilayer Director Switches and Nexus 5K devices using Fiber Channel Protocol, ensuring optimal performance and reliability in clients' Storage Area Networks.
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Veteran Talent Incubation ProgramCisco Feb 2017 - Jul 2017San Jose, Ca, Us• Gained valuable insights into customer support and advanced services by shadowing Cisco TAC and Advanced Services Engineers, enhancing understanding of diverse customer needs and support strategies within the tech industry.
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Computer TechnicianEbryit, Inc. Feb 2017 - Jul 2017Kennesaw, Ga, Us• Spearheaded deployment of computer workstations across eastern North Carolina School Systems, setting up essential technology infrastructure for faculty, and students, which enhanced educational environment and streamlined learning processes.• Skillfully configured Local Area Networks (LAN) and deployed operating system images to multiple hosts, demonstrating expertise in network setup and system installation, crucial for ensuring operational efficiency and reliability.• Efficiently diagnosed and resolved range of IP network and hardware issues during deployment phases, showcasing strong problem-solving abilities and minimizing downtime, which was vital for maintaining continuity in educational settings. -
SeamanUs Navy Nov 2006 - Nov 2008Washington, Dc, UsAcquired basic combat and survival training, as well as training in electronic repair and maintenance
Charles Singleton Skills
Charles Singleton Education Details
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North Carolina Wesleysan CollegeGeneral -
North Carolina Wesleyan UniversityComputer Information Systems
Frequently Asked Questions about Charles Singleton
What company does Charles Singleton work for?
Charles Singleton works for Cisco
What is Charles Singleton's role at the current company?
Charles Singleton's current role is Pre-Sales Systems Engineer| Enhancing Customer Experiences & Driving Technical Solutions.
What is Charles Singleton's email address?
Charles Singleton's email address is cs****@****sco.com
What schools did Charles Singleton attend?
Charles Singleton attended North Carolina Wesleysan College, North Carolina Wesleyan University.
What are some of Charles Singleton's interests?
Charles Singleton has interest in Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Health.
What skills is Charles Singleton known for?
Charles Singleton has skills like Microsoft Office, Computer Repair, Data Entry, Databases, Networking, Ccna Trained, Management, Leadership, Customer Service, Business Analysis, Business Strategy, International Business.
Who are Charles Singleton's colleagues?
Charles Singleton's colleagues are Ronald Quarshie, Lorili Conner, Zeki Sun, Anand Nadarajan, Subarna Sadhukhan, Miss Anjuma Begum Anjuma Begum, Mohamed Fawzy.
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