Charles Smith Email and Phone Number
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Forward-thinking and driven professional with notable experience in Business Analysis, Operations, and Information Technology in the Aerospace & Health Care Industries. Ability to integrate numerous complex organizations and systems providing products to maintain continuity of business operations. Manage projects from bid through award and execution. Develop, map and communicate value added processes supporting internal and external customers. Effectively communicate critical information with colleagues, team members, and executives to maintain transparency and consistency. Goal-oriented self starter with demonstrated ability to mentor organizational counterparts and continually exceed customer expectations.
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Director Data GovernanceMayo Clinic Platform Apr 2023 - PresentRochester, Minnesota, Us -
Senior Director - Data Development & AnalysisWelltok, Inc. Sep 2020 - Mar 2023Denver, Co, Us -
Senior Project Manger - Applied Analytics And Advanced TechnologiesWelltok, Inc. Dec 2017 - Sep 2020Denver, Co, Us -
Senior Project Manager - Office Of Research & CommercializationUniversity Of Central Florida Jun 2015 - Dec 2017Orlando, Fl, UsProvide Project Management standards and best practices to the Office of Research and Commercialization (ORC) Research Information Systems (RIS) to develop a capable model for information technology projects and services. Created an annual work plan and project portfolio that enables and guides the RIS organization strategy over the next five years. Developed a formal project and service intake workflow to increase the effectiveness of RIS to ensure work supporting organizational strategies are executed. Established formal and consistent communication to project stakeholders and business unit customers to ensure cohesive project and service delivery. Mentor departmental interns and business analyst teams on project management techniques, project and business strategies. Selected Contributions: Successfully organized and led a cross functional proposal team to secure $4 million in funding to restructure research administration business processes and technology at the University of Central Florida Implemented a long term strategic IT project portfolio supporting University and the Office of Research & Commercialization goals -
Senior Project Manager - MisFlorida Hospital Aug 2014 - Jun 2015Altamonte Springs, Florida, UsProvide Project Management to the Florida Hospital, Internal Business Verticals, Customers, Patients and Families through established Management Information Systems Standards. Communicate consistently and clearly to all project stakeholders and team members to ensure projects continue to track to established timelines, plans and budget. Provide accurate documentation to ensure end users of IT products and services can perform and serve others with the upmost quality. Mentor Associate Project Managers to continually foster an atmosphere of continuous improvement and excellence. Management of the MIS Project Portfolio and assist PM’s as needed for project support. Act as a liaison between all Florida Hospital teams. Selected Contributions: Successfully built and implemented Microsoft SharePoint workflows to accommodate requests to and from the Project Management Office Lead data security and merchant bank services consolidation project Implemented integrated software system to connect community physicians to Florida Hospital Laboratory and Radiology services -
Implementation ManagerScio Health Analytics Mar 2013 - Aug 2014Hartford, Ct, UsProvide Project Management to the Implementations Services department supporting SCIO Health Analytics business units for internal and external client solutions. Integrate business unit tasks, resources and products to provide consistent implementations of company solutions to insurance and healthcare clients. Provide Client Partner support as needed for select clients after solution implementations for continued business operations. Development of standardized metrics, reporting and project tools to maintain transparency within SCIO implementations. Provide SCIO business units with documentation management to ensure repeatable consistent processes. Maintain exceptional relationships with internal and external SCIO customers to exceed expectations and foster new lines of business -
Program Office Business Integration And It Project Manager / It SpecialistUnited Space Alliance Oct 2005 - Mar 2013Houston, Tx, UsProvide leadership and IT management for United Space Alliance (USA) Aerospace Services VP, Ground Operations (GO) Associate Program Manager (APM) and the Florida Program Office representing approximately 4,100 employees (during flight activities). Developed and managed annual Florida IT procurement plans valued at $21 million. Oversee Desktop PC functionality and closeout activities at Space Shuttle Alternate Landing Sites in California, New Mexico, Spain and France. Integrated Product Team (IPT) lead for data analysis and reporting for the Florida Program Office, Aerospace Services VP, and GO organizations. Integration lead for Operations, Engineering, Financial, and Logistics disciplines to answer USA CEO and NASA Space Shuttle Program Transition and Retirement (T&R) Manager data calls. Support Florida Program Office business activities including fiscal budget forecasting, metrics creation, and contract closeout activities. IPT lead for GO IT Systems Request for Proposals as Work Breakdown Structure (WBS) lead, Statement of Work (SOW) integrator, Basis of Estimate (BOE) author, and Project Manager (PM) on contracts for Space Shuttle T&R and Space Program Operations Contract (SPOC) closeout.Selected Contributions:Selected Contributions:♦ IPT Lead for Business Management Bottom Up Review to safely fly out the Space Shuttle Program (SSP)♦ GO IT WBS Project Manager for SPOC closeout RFPs; GO SOW clarification lead, BOE author, Bill of Material creation, and Technical Cost and Schedule Reporting roles♦ IT Project Manager for Space Shuttle deliveries to the Smithsonian in Washington DC, Intrepid Air, Sea & Space Museum in New York, and the California Science Center in Los Angeles -
Orbiter Operations Information Technology SpecialistUnited Space Alliance Oct 2003 - Oct 2005Houston, Tx, UsProvided daily IT support for 1,500 employees in the Orbiter Operations Organization and Departmental Management facilitating engineering and technician workflow through Orbiter Processing Facilities (OPF). Ensured the three OPFs, Hypergolic Maintenance facility, and two Launch Pads were structured with the appropriate network infrastructure to support Columbia Accident Investigation Board (CAIB) initiatives and activities. Trained and established personnel throughout the Orbiter Operations Organization to better understand engineering requirements and increase the speed and accuracy of IT hardware and software delivery. Maintained legacy Space Shuttle systems and developed annual IT and financial plans valued at $5.4 million to ensure organization continuity of operations.Selected Contributions:♦ Successfully provided Astronaut Pam Melroy with IT resources in Columbia Reconstruction Crew Module Survivability study♦ Constructed additional Test Assembly Inspection Record Stations to ensure all additional work performed from CAIB recommendations were approved prior to the Return to Flight Mission STS-114♦ Created new audio and video conference rooms for Space Shuttle Orbiter Processing Facilities to better facilitate organization communication as recommended from CAIB findings
Charles Smith Skills
Charles Smith Education Details
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Crummer Graduate School Of Business At Rollins CollegeEntreprenurship And Management -
Florida State UniversityGeneral
Frequently Asked Questions about Charles Smith
What company does Charles Smith work for?
Charles Smith works for Mayo Clinic Platform
What is Charles Smith's role at the current company?
Charles Smith's current role is Director - Data Governance at Mayo Clinic Platform.
What is Charles Smith's email address?
Charles Smith's email address is ch****@****ucf.edu
What schools did Charles Smith attend?
Charles Smith attended Crummer Graduate School Of Business At Rollins College, Florida State University.
What skills is Charles Smith known for?
Charles Smith has skills like Analytical Skills, Accounting, Variance Explanations, Financial Analysis, Team Building, Business Process Improvement, Probate Law, Guardianship, Estate Planning, Customer Service, Leadership, Management.
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