Charles Stewart

Charles Stewart Email and Phone Number

Managing Director at eurochange @ eurochange
Charles Stewart's Location
Stevenage, England, United Kingdom, United Kingdom
Charles Stewart's Contact Details

Charles Stewart work email

Charles Stewart personal email

n/a
About Charles Stewart

20 years’ experience of leading Operational and IT teams in client facing roles for both Corporate and Small/Medium Enterprises. A specialist in customer service, contact centre operations and efficiency, identifying customer needs, improving customer experience and leading change and innovation.

Charles Stewart's Current Company Details
eurochange

Eurochange

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Managing Director at eurochange
Charles Stewart Work Experience Details
  • Eurochange
    Managing Director
    Eurochange Jan 2021 - Present
    Stevenage, Gb
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  • Eurochange
    Head Of Operations
    Eurochange Apr 2015 - Jan 2021
    Stevenage, Gb
    eurochange is one of the UK's leading providers of foreign currency exchange delivering fair value pricing, reliable products and well trained staff in over 100 retail locations.eurochange also provide corporate travel money solutions to major companies handling well in excess of 1.6 million customer transactions on an annual basis.
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  • Avs
    Project Development Manager
    Avs Dec 2013 - Apr 2015
    Through innovation, technology and extensive industry knowledge, the Acorn Group leads the way in total loss solutions, providing our insurer and fleet partners with a suite of products and services available both pre and post total loss, extending and enhancing the customer journey throughout.
  • Bluecycle
    Customer Experience Manager
    Bluecycle Jan 2012 - Dec 2013
    Bluecycle is a wholly owned subsidiary company of Aviva, which primarily focuses on the movement, storage and sale of total loss (accident damaged) vehicles through a web based auction platform whilst providing enhanced returns. Leading the Customer Experience Department including; Customer Registrations, Customer Service, Account Management, Auction Management & Marketing, responsible for delivering market value on approximately 40,000 on-line auctions per annum.
  • Bluecycle
    Customer Accounts Manager
    Bluecycle Feb 2010 - Dec 2011
    Led the Customer Service Team with the key output to ensure KPI’s & SLA’s were achieved in two areas of the business; Customer Services & Seller Accounts as well the as planning, monitoring and recording the training and development of staff.
  • Bluecycle
    Customer Service Manager
    Bluecycle Jun 2007 - Feb 2010
  • Bluecycle
    Customer Service Team Leader
    Bluecycle Feb 2006 - Jun 2007
  • Bluecycle
    Customer Service Executive
    Bluecycle Dec 2004 - Feb 2006
  • Aviva Plc
    Broker Business Manager
    Aviva Plc Jan 2011 - Dec 2011
    London, Gb
    Led the Broker claims teams in Aviva Household claims, responsible for:• Broker claims teams including high net worth & corporate partners• KPIs, SLAs & OPEX• Internal stakeholder management with Trading and Claims Proposition Teams• External stakeholder management direct with brokers and corporate partners• Implementation of new Broker products to the claims operation, ensuring operational efficiency• Broker awareness across the claims centre
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  • Churchill Insurance
    Customer Services / Claims Advisor
    Churchill Insurance Apr 2003 - Dec 2004
    London, Gb
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  • Crown & Treaty
    Manager
    Crown & Treaty Apr 2001 - Aug 2002
    Crown & Treaty Public House
  • Fuller Smith & Turner
    Assistant Manager
    Fuller Smith & Turner Jun 2000 - Aug 2001
    London, England, Gb
    The Red Herring Public House
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Charles Stewart Skills

Customer Satisfaction Project Management Leadership Project Delivery Business Analysis Business Transformation Customer Experience Business Planning Sales Marketing Strategy Project Planning Marketing B2b Contract Management Microsoft Excel Customer Engagement Profit People Development Key Account Management Profit Maximization Outsourcing Change Management Management Account Management Business To Business Strategy

Charles Stewart Education Details

  • Chiswick Community School
    Chiswick Community School

Frequently Asked Questions about Charles Stewart

What company does Charles Stewart work for?

Charles Stewart works for Eurochange

What is Charles Stewart's role at the current company?

Charles Stewart's current role is Managing Director at eurochange.

What is Charles Stewart's email address?

Charles Stewart's email address is ch****@****e.co.uk

What is Charles Stewart's direct phone number?

Charles Stewart's direct phone number is +4417935*****

What schools did Charles Stewart attend?

Charles Stewart attended Chiswick Community School.

What skills is Charles Stewart known for?

Charles Stewart has skills like Customer Satisfaction, Project Management, Leadership, Project Delivery, Business Analysis, Business Transformation, Customer Experience, Business Planning, Sales, Marketing Strategy, Project Planning, Marketing.

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