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@bestbuy.com
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3 phones found area 740
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LinkedIn matched
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Charles Stidham is listed as POS Engineer at Bob Evans Restaurants, LLC, based in Newark, Ohio, United States. AeroLeads shows a work email signal at bestbuy.com, phone signal with area code 740, and a matched LinkedIn profile for Charles Stidham.
Charles Stidham previously worked as Restaurant - System Analyst at Bob Evans Restaurants, Llc and Aloha Configuration Analyst at The Wendy'S Company. Charles Stidham holds Computer Engineering from Central Ohio Technical College.
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AeroLeads found 1 current-domain work email signal for Charles Stidham. Compare company email patterns before reaching out.
Something I was taught and live by now is Accuracy and Swiftness, always in that order. Sleeper 52311 for those that recognize that. As without accuracy, it doesn't matter how swift you are. Working as an Aloha Configuration Analyst at Wendy's will allow me to broaden my skill set, while improving the environment that our front facing stores work in to better take care of the customers! I am most proud of my ability to quickly learn and adapt in any role, to be detailed, accurate, and courteous, while still making things understandable for all skill levels. I strive to master any task placed before me and seek to constantly learn new things and grow my skills.
Listed skills include Computer Repair, Computer Hardware, Retail, Loss Prevention, and 19 others.
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A career timeline built from the work history available for this profile.
New Albany, Ohio, Us
A wide ranging role covering escalations above the service desk, testing, deployment, upgrades, system backend changes, alignments and more.Maintaining and creating documentation used by all ranges of the company and creation of processes for system changes.I was heavily involved in all aspects of the Punchh loyalty rollout and worked with various teams including with various leadership to ensure a smooth deployment.
New Albany, Ohio, Us
A flex role closely working with the POS Engineer team. Providing support for various systems such as Aloha POS, NBO AND NCR CFC, while using various tools such as NCR CMC, Aloha Insight, Pulse, Microsoft SQL Server Management and more.Also manage documentation including a large rewrite of a lot of the current documentation and creation of all new documents, as well as testing and deployment of upgrades or new programs such as a switch from NCR's loyalty system over to Punchh's loyalty system.
Dublin, Ohio, Us
A wide-ranging role, performing Aloha Setup and Till layout / building, to Kiosk and Digital Menu Board design. I work closely with NCR for the Aloha side of the role, and Acrelec for our Kiosk and Digital Menu Board's.Aloha Engineering includes designing the layout of the tills, button functionality, new item design / addition, coupon design, etc.Acrelec Kiosk design is using Acrelec Creative Studio and Acrelec Kiosk Builder for layout of screens, adverts, functionality, and promotions on Kiosk. Meanwhile DMB includes menu layout, price linking, scheduling, and ensuring a close relationship with marketing for current and future campaigns.Cross function / cross teamwork is common to maintain ties with our partners, sites and franchise leaders. Ensuring smooth communication and that requests are met or expanded upon.Lab maintenance is an important part of this role as well to ensure a testing environment before we deploy to our locations and visits to our lab physically are done on occasions to upgrade, swap, or improve upon the lab environment.
Atlanta, Georgia, Us
In the transition of Dumac to NCR, my role itself has not changed drastically. Many functions remain the same, but to summarize... I Write and maintain Confluence/Knowledge Articles regarding Aloha POS Processes and repair. Maintain ongoing contact / tracking of P2P Systems / Nodes.Deep Dive P2P Related Issues and Aloha POS IssuesUtilize CMC VNC to repair escalated Aloha POS, Aloha Togo, Aloha Takeout, and other Aloha related issues. Assist with minor deployments of software via CMC Deployment’sWalk sites through Networking troubleshooting.
East Syracuse, Ny, Us
Dealing with escalations and providing quick return to service for restaurants all around the US.
Dublin, Ohio, Us
Providing tier 2 support for our sites around the US ranging from password resets, printer issues, Active Directory, and all other manners of software and hardware issues.
Dublin, Ohio, Us
Working as a "Level 2" agent, I troubleshoot and assist our Corporate and Franchise sites alike in advanced issues that have become escalated beyond our First Response Team. This at times involves working closely with our Development Teams.Issues range from all manners of issues such as POS, Display Screens, Credit Card / Gift Card issues. Payments on P2P systems, and other issues. De-escalation is also used as generally when an issue is escalated the site is under stress already.I also have close work with fixing, splitting, or merging, Transaction Logs, and maintain our Test Lab.
Dublin, Ohio, Us
Providing Help Desk Support for Software, Hardware, and all other means of technology, for Wendy's chains. It's an often fast paced environment, as every moment spent on solving the problem could be countless sales lost.Everything is ticketed in the Cherwell software, and we will at times be communicating via email, not just phone calls. I work every day with the Aloha Point of Sales system. I also contribute to our Knowledge Base articles when possible, submitting new ones or recommending updates.
Dublin, Ohio, Us
Stretch Assignment: Working as a "Level 2" agent, I troubleshoot and assist our Corporate and Franchise sites alike in advanced issues that have become escalated beyond our First Response Team. This at times involves working closely with our Development Teams.Issues range from all manners of issues such as POS, Display Screens, Credit Card / Gift Card issues. Payments on P2P systems, and other issues. De-escalation is also used as generally when an issue is escalated the site is under stress already.
Dublin, Ohio, Us
Providing Help Desk Support for Software, Hardware, and all other means of technology, for Wendy's chains. It's an often fast paced environment, as every moment spent on solving the problem could be countless sales lost.Everything is ticketed in the Cherwell software, and we will at times be communicating via email, not just phone calls. I work every day with the Aloha Point of Sales system. I also contribute to our Knowledge Base articles when possible, submitting new ones or recommending updates.
Dublin, Ohio, Us
A role people are cycled through. Usually two months before you are cycled off. In this role, I focused on escalated issues for sites (entire site being offline, all terminals crashed, etc) and worked a lot with emails. During my extended two extra months in this, I ran the role of "Operator", meaning I made sure every email was responded to during my shifts, and would assign out the escalations to our EMT. I would also be tasked with making sure the assigned escalations were done, and followed up with.
Richfield, Minnesota, Us
Providing support in a fast paced environment, for Best Buy and Geek Squad employee's when issues arise. We field questions from all aspects of the company. If a solution is not viable in the immediate moment, I use the ticketing system ServiceNow to detail the issue, and escalate to the appropriate team. Striving for accurate and swift answers (in that order), I aim for first time resolutions without a need for callbacks. I also educate the caller on processes from SOP, steps for resolutions, and just general processes, if they need.
Us
While listed as a Counter Intelligence Agent, I preform the duties of an Advanced Repair Agent. I am one of two Leads who help manage and run the precinct alongside our DCI. My primary job consists of repairing computers that require in depth work, such as manual virus removals, or hardware installs. With our store being a smaller Community style setup, I spend downtime coaching employees on our services offered, or assisting clients out on the sales floor.
Us
As an Operations Agent, my role consisted of primarily dealing with customer interaction at the front counter. I would troubleshoot, and get a general idea of the issues with the client's suspect, then make the best recommendations for the situation. It was also my job to keep on touch with client's, and inform them of status updates on their suspects, or when they were ready for pickup.Around the end of my time as an Operations Agent, I would also spend downtime on the floor helping employees with services, or assisting client's where needed.
Pataskala, Oh, Us
I worked various roles as needed, including Truck Loading/Unloading, Packaging Items, Light Assembly, and soldering PCB that needed repairs.
Quick answers generated from the profile data available on this page.
Charles Stidham works for Bob Evans Restaurants, LLC.
Charles Stidham is listed as POS Engineer at Bob Evans Restaurants, LLC.
AeroLeads has found 1 work email signal at @bestbuy.com for Charles Stidham at Bob Evans Restaurants, LLC.
AeroLeads has found 3 phone signal(s) with area code 740 for Charles Stidham at Bob Evans Restaurants, LLC.
Charles Stidham is based in Newark, Ohio, United States while working with Bob Evans Restaurants, LLC.
Charles Stidham has worked for Bob Evans Restaurants, Llc, The Wendy'S Company, Ncr Corporation, Dumac Business Systems, Inc., and Community Choice Financial, Inc..
You can use AeroLeads to view verified contact signals for Charles Stidham at Bob Evans Restaurants, LLC, including work email, phone, and LinkedIn data when available.
Charles Stidham holds Computer Engineering from Central Ohio Technical College.
Charles Stidham is listed with skills including Computer Repair, Computer Hardware, Retail, Loss Prevention, Troubleshooting, Technical Support, Customer Service, and Cashiering.
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