Charles Surface Email & Phone Number

United States

Tazewell, Va

Managed a staff of 5 peopleAccounts receivableAccounts payableManagerial AccountingPrepared operational and salary budgetsManaged day-to-day development issuesFacilitated a fast-paced and dynamic entrepreneurial environmentDrove specification, scheduling, status and review processesDeveloped strategic plans and initiativesOversaw HR training, coaching, mentoring and staff retentionDeveloped monthly reportsContributed to economic success by participating in the budgeting processRevised plans as needed to meet changing goals and requirementsDeveloped new territoryDeveloped and maintained a budget monthlyExpanded growth Developed Great Customer Service Skills

Bluefield, Virginia, United States

Managed Multiple locations

Covington

Lewisburg Wv

Richlands, Va

Responsible for selling products and services to new and existing customers • Responsible for meeting current sales metrics Responsible for adhering to all sales processes and procedures as established by region and by Corporate • Responsible for executing promotions and meeting or exceeding established sales goals as established within District • Responsible for handling customer service issues • Responsible for monitoring store merchandise to maintain optimum inventory level Responsible for maintaining store standards and appearance as established by Store Manager (SM) and District Manager (DM) • Responsible for providing data as requested by SM/DM and completing weekly reports as required Flexible to work stores within District and outside of District as needed • Responsible for adherence to all Company policies and procedures• Responsible for cold calling and supporting sales cross-promotions • Must be able to work independently in a retail storefront • Other miscellaneous duties as assigned by the SM and DM

Beckley Wv/ Cedar Bluff Va

Bluefield, Wv

Managed operations and supervised over 50 employees.Key Holder, 1991 to 1997.Established and maintained a budget yearly.Developed strong management skills.Established and maintained an excellent working environment.Decision making skills.Performance and Productivity Improvements.Achieved great time management skills.Managed a staff of 50 people.Guided the development, production, promotion and financial aspects of the newspaper.Prepared operational and salary budgets.Managed day-to-day development issues.Facilitated a fast-paced and dynamic entrepreneurial environment.Executed training programs.Drove specification, scheduling, status and review processes.Developed strategic plans and initiatives.Directed business processes from conceptualization through end-user delivery.Directed managers of a rapidly growing team.Oversaw HR training, coaching, mentoring and staff retention.Contributed to economic success by participating in the budgeting process.Developed monthly reports.Observed all laws, regulations and other applicable obligations.Revised plans as needed to meet changing goals and requirements.Anticipated and prepared required materials for meetings.Cut operating expenses by 10% my first year.

Education record

Bachelor Of Business Administration (B.B.A.), Management / Marketing, Overall 3.48 Management 3.67 Marketing 4.0

Activities and Societies: Phi Eta Sigma National Honor Society, Who’s Who Among College StudentsPresidents list, one semester Dean’s list.