Charles Allison

Charles Allison Email and Phone Number

Senior Operations Leader - COO, SVP, VP of Operations @ Neighborly®
Charles Allison's Location
Waco, Texas, United States, United States
Charles Allison's Contact Details

Charles Allison work email

Charles Allison personal email

About Charles Allison

As a dynamic senior operations leader, I excel in creating operational excellence across cross-functional and matrix organizational structures. I leverage analytical insights and develop actionable plans to execute both short-term and long-term strategies. My focus is on leading teams to drive sales, optimize costs, and enhance profitability. This allows me to work with and manage an extremely diverse workforce that blends sales, operations, and customer service into one exceptional customer experience. VERSATILITY:- Highly adept at problem-solving across various functions, with strong business acumen, technical expertise, and financial intelligence to lead in areas such as sales, marketing, finance, IT, HR, customer experience, and operations.SALES & MARKETING: - The ability to set the strategic vision and ensure the execution of tactical action plans for high performing sales organizations. Experience leading both inbound/outbound Call Centers, inside/outside Sales Leaders, and inside/outside Sales Reps.OMNI-CHANNEL/MULTI-CHANNEL RETAIL:- The know-how to create multiple touchpoints that provide customers an integrated shopping experience. Brick & mortar retail, mobile retail stores, virtual stores, ecommerce/online, mobile app, catalog sales, warehouse sales, bulk sales/purchase orders.OPERATIONS:- The competence to drive operational excellence and ensure the execution of operational initiatives in single unit or multi-unit sites. PEOPLE: - With a hands-on, servant leadership approach, I am extremely focused on both employee satisfaction & the (CX) customer experience, shaping an employee-first, customer-centric culture. I am highly skilled in: Communication - both up & down | Strategic Planning | Data Analytics | Business Development | Revenue Generation | Fundraising | Sales Management | Call Centers | Consultative Solution Selling | B2B | B2C | Digital Transformation | Marketing | Retail Management | Multi-Unit Oversight | Mergers & Acquisition | Budgeting | P&L Management | Expense Control | Cost Reduction | Warehouse Management | Fulfillment | Food Manufacturing | Continuous Improvement | People Development | Executive Management | CX - Customer Experience | CRM/Salesforce | K-12 Vertical | CPG | Organizational Restructure | EOS

Charles Allison's Current Company Details
Neighborly®

Neighborly®

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Senior Operations Leader - COO, SVP, VP of Operations
Charles Allison Work Experience Details
  • Neighborly®
    Vice President Operations
    Neighborly® Mar 2023 - Present
    Waco, Texas, Us
    Neighborly is the world’s largest home services company, with more than 30 brands and 5,000 franchises collectively serving over 12 million customers across six countries. Our focus is on repairing, maintaining, and enhancing homes and businesses.
  • Van'S Kitchen
    Chief Operating Officer / Integrator
    Van'S Kitchen Aug 2021 - Mar 2023
    Dallas, Texas, Us
    Reporting to the CEO, led the planning and development of operational objectives and initiatives for Van’s Kitchen, a frozen food/CPG manufacturer that services retail, grocery, and convenience stores across the U.S. Created and oversaw the execution of strategies, policies, and procedures to attain both short-term and long-term financial and mission-critical goals. Directed the development of our functional capacity that allows for sustainable growth and minimizes risk. Grew and enhanced company culture by focusing on employee engagement and retention. Responsible for the development of functional strategy and oversight for sales & marketing, finance, IT, HR, and operations. C-Suite | Team Building | Leadership Development | Strategic Planning | Budget Development | Cost Management | Compliance Management | Operational Policy Development | Operations Management | Organizational Change Management | Organizational Goal Setting | CPG | Lean Manufacturing | Resource Planning | Risk Management | EOS Integrator | Culture Index Profile - Architect
  • Scholastic
    Senior Vice President - Field Sales & Operations
    Scholastic Feb 2017 - Jun 2020
    New York, Ny, Us
    Reporting to the President, effectively managed and coordinated U.S. operations for a cross-functional field organization that sells, builds, and delivers over 120,000 mobile retail stores each year covering all 50 states. Direct oversight and P&L responsibility for 5 regional VP's, 6 call centers, 57 distribution centers, 125 Regional & Operations Leaders, 3,000+ hourly associates, and $520M in sales. Responsible for the creation and implementation of operating policies and procedures that maximize sales, drives operational effectiveness, and ensures the attainment of financial results. Organizational Vision | Strategic Thinking | Problem Solving | Data Analytics/Metrics | Leading Cross Functional Teams | Collaboration | Business Operations | Execution/Accountability | Revenue Growth | Fundraising | K-12 Vertical | CRM/Salesforce | Mergers & Acquisitions | Budgeting & Finance | P&L Management | Presentations | Public Speaking | Company Reorganization | Process Improvement | Process Enhancement | People Development
  • Scholastic
    Regional Vice President - Field Sales & Operations
    Scholastic Jun 2007 - Feb 2017
    New York, Ny, Us
    Responsible for all aspects of the Sales & Operations for 3 regions operating in Texas, New Mexico, Arizona, California, Oregon, Washington, Idaho, Utah, Nevada, Hawaii, and Alaska. - 30+ Regional and Operations Managers- Over 38,000 mobile retail stores- 3 call centers (inbound and outbound)-145 Internal & external sales associates- 22 distribution centers- Full P&L responsibility for over $150M in annual revenue.- 10 continuous years of revenue and profit growth.
  • Scholastic
    Regional General Manager - Texas
    Scholastic Jun 2002 - May 2007
    New York, Ny, Us
    Successfully managed the largest geographic and revenue generating region for Scholastic. Responsible for a Regional leadership team, a regional call center, a remote field sales team, and 7 distribution centers. - Full P&L ownership and accountability for $36M in annual revenue.- Achieved 5 straight years of revenue and profit growth.
  • Scholastic
    Regional General Manager - Minnesota
    Scholastic Sep 2000 - May 2002
    New York, Ny, Us
    Recruited to build the foundation for an start-up region by hiring, training, and directing a regional leadership team, an inbound/outbound call center, a remote field sales team, and 3 distribution centers. $12M in revenue.
  • Walmart
    Store Director
    Walmart 1984 - 2000
    Bentonville, Arkansas, Us
    Accountable for all aspects of retail store operations in high volume Supercenters. Expertise in hardlines, grocery, softlines, and general merchandising. Responsible for store management, teams of 500+ associates, and over $80M in revenue. • Extremely proficient in retail sales, retail management, visual merchandising/presentation, plan-o-grams, inventory control, replenishment, price changes, budget creation, cash handling practices, banking procedures, store labor management, hiring, training, labor planning, customer focus, security problems, loss prevention and shrink control. • Due to demonstrated leadership skills and management experience, was selected to facilitate/coach Leadership Development as an MDS Instructor (Management Development Seminar) in the Bentonville, AR Corporate Office.

Charles Allison Skills

P&l Management Team Building Strategy Inventory Management Leadership Sales Operations Merchandising Sales Strategic Planning Profit Customer Retention Budgets Management Cross Functional Team Leadership Customer Service Operations Management Account Management Recruiting Sales Management Income Statement Forecasting Hiring Budgeting New Business Development Training P&l Retail Purchasing Direct Sales Inventory Control Selling Coaching Contract Negotiation

Charles Allison Education Details

  • Texas State University
    Texas State University
    General
  • Walton Institute Of Retailing
    Walton Institute Of Retailing
    Focused On Improving Leadership Skills

Frequently Asked Questions about Charles Allison

What company does Charles Allison work for?

Charles Allison works for Neighborly®

What is Charles Allison's role at the current company?

Charles Allison's current role is Senior Operations Leader - COO, SVP, VP of Operations.

What is Charles Allison's email address?

Charles Allison's email address is ct****@****ail.com

What schools did Charles Allison attend?

Charles Allison attended Texas State University, Walton Institute Of Retailing.

What skills is Charles Allison known for?

Charles Allison has skills like P&l Management, Team Building, Strategy, Inventory Management, Leadership, Sales Operations, Merchandising, Sales, Strategic Planning, Profit, Customer Retention, Budgets.

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