• Develop and deliver Canvas training workshops to faculty.• Coordinate other workshops hosted by department.• Manage, train, and support faculty with online proctoring services.• Manage, train, and support faculty with the Online Learning Lab (OLL).• Supervise Online Learning Techs (OLT).

• Provided direct guidance and management to the distance-learning assistants.• Developed a system for delegating, tracking, and completing projects for faculty in a timely manner.• Created and maintained documentation for internal knowledgebase.• Developed and implemented new employee training manual for Blackboard and Canvas. • Trained new distance learning assistants in all areas of job position.• Assisted in coordinating the migration from Blackboard to Canvas for all instructors.

• Supported faculty in the design, development, and delivery of curriculum using computer-mediated communications for local and distance learning.• Provided technical assistance and support to faculty; serve as office administrator.

• Developed and implemented business plan while managing two employees.• Provided eclectic services for customers such as yard work, moving, tutoring, car/boat detailing, gutter cleaning, and many other small and/or odd jobs.

• Provided assistance with customer service by greeting visitors, answering incoming calls, directing as needed and provide information.• Assisted employees, students, and visitors with required paperwork.• Set-up and maintained employee personnel files and records.• Maintained document organization, disseminated reports and assisted with special projects as needed.

• Checked, prioritized, managed and maintained plant inventory in order to prepare and maintain accurate, up-to-date inventory reports and receipts.• Ensured accurate calculation of employee hours by maintaining electronic time sheets.• Assisted in wholesale and retail sales.• Delivered merchandise.