Charles Taft is a Senior-level Technical Writer, Course Developer, and Trainer at Charles Taft Computer Consulting. He possess expertise in government proposals, online help, robohelp, technical documentation, framemaker and 45 more skills. Colleagues describe him as "I just repaired a nice Rolex for Charles and he was a pleasure to work with. Great communication and hope to work with him in the future.", "I worked with Charles Taft from 2008 – 2011 on a custom payroll application designed exclusively for the City of NY. During that time period Charles impressed me as one of the best Technical Writers I have had the pleasure to work with. Charles was responsible for creating Training Curriculum for each release of the product, as well as authoring “User Bulletins” that were required to update the user community that was already “Live” on the software. The bulletins described newly introduced functionality and the impact that these new features had on the existing work flow process. As I was the Project Manager for the NYC Dept. of Corrections, Charles was tasked with providing custom documentation to illustrate the processes specific to D.O.C. Not only was the target agency satisfied with his contributions, the end result was that his documentation was consolidated with existing agency training materials, and used for internal training of all the Timekeepers at D.O.C.. I would welcome the opportunity to work with Charles on any project in future.", and "I had the pleasure of working with Charles for several years on a Time and Attendance development project. During this time Charles worked on the Training materials and the Technical Documentation for the project. Charles is a great worker with excellent attention to detail. Several times I helped review his work and found it to be first class. His ability to present dry training information in an engaging, easy to digest format spoke volumes for his skill as a writer. His Technical Documentation was always accurate, current and easy to read. At meetings his input could always be relied upon to advance the particular agenda. Overall, Charles was a pleasure to work with and I have no hesitation in recommending him to any position."