Charles Temple Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

DevSecOps Engineer/Developer for Oracle Cloud Infrastructure

Seattle, Washington, United States

Passionate day trader with a proven profit earning track record of buying and selling stocks, derivatives, bonds, and other financial instruments. My core skills include risk management, market analysis, and the ability to identify attractive trading opportunities. I have a strong background in trading and have been successful in making successful trades in volatile markets. I have a strong knowledge of the different types of financial instruments and am comfortable with a variety of trading strategies.. Day trader at Interactive Brokers - Apr 2023 to Present. Monitor stock market movements and identify attractive trading opportunities. Execute trades using options, futures, and other financial instruments. Analyze financial data, assess risk levels and develop trading strategies. Monitor open positions and take appropriate action to protect profits. Conduct research to evaluate new markets and trading opportunities

Seattle, Washington, United States

Aided in maintaining, scaling, automating, and expanding Amazon Web Services' (AWS) Cloud Computing platform to government customers, utilizing the world's largest cloud computing infrastructure via Windows and Linux System Administration. Utilized Agile and Kanban Project Management methodologies to lead and co-lead Projects, tasks and aid in their completion. Fostered relationships with government customers and internal AWS teams. Backed by a United States Government Top Secret SCI Polygraph Clearance. Accomplishments/Responsibilities: . Built, configured, managed and deployed AWS software and products to support 250+ internal service teams . Assisted in creating CI/CD pipelines via Linux terminal and AWS Cloud Management Console to usher in automation . Functioned as a liaison between operations team and product groups for application and server support . Collaborated with AWS technical teams to develop tailored solution proposals, effectively addressing clients' and Govt Agencies unique needs and requirements . Employed consultative techniques to understand Customer’s pain points and align AWS cloud offerings with their business goals . Maintained compliance and upkeep on Govt AWS Accounts and ensured parity between commercial (unclassified) network Supported services in the cloud to include on demand compute, storage, network, and content delivery (CI/CD)

Seattle, Washington, United States

Acted as an apprentice level Technical Project Manager. Assisted in planning, executing, monitoring, procuring resources, and leading projects to completion. Challenges ranged from building new AWS scifs (sensitive compartmented information facility) across the country, to leading teams to better deliver AWS systems and resolve technical issues that arose.Accomplishments/Responsibilities: . Assisted in stand up of 16 AWS scif expansions across the country that would add an additional 500+ government cleared employees . Led meetings daily to ensure projects were on the critical path, on budget and on time . Created and managed pricing and procurement documents to ensure project metrics were hit . Organized and led team to troubleshoot, reconfigure and resolve major network latency issue that was plaguing AWS network in Denver, Colorado region . Worked on local scif hardware refresh project to ensure better employee retention and quality of life Project to procure new sit/stand desks, mice, keyboards, headsets, desk phones, computer workstations, florescent lighting, and drink and snack bar . Quarterbacked project to create, foster, and maintain relationship to external vendors for hardware support to government SIPR and JWICS workstations

Seattle, Washington, United States

Worked as a Windows Systems Administrator and Help desk employee. Completed daily tasks to ensure network stability, and decrease configuration drift.-Accomplishments/Responsibilities:. Provided daily first line IT hardware and network support for members who support the Amazon Web Services (AWS) Government Cloud Infrastructure in a cleared environment . Utilized Microsoft centric IT System Management/System Administration software like Active Directory, SCOM, SCCM DPM and Security Center . Installed and configured software and hardware in cleared, air-gaped environment . Set up, edited and maintained user and workstation accounts . Monitored performance and maintained systems according to AWS and government sponsor standards . Ensured system backups on the daily via Microsoft DPM . Utilized Microsoft Security Center to ensure application and workstation compliance via government and AWS policy . Troubleshot network latency issues and outages . Assisted in creating training programs to ensure employees were adhering to company and government security policies- such as clean desk and print policy . Maintained and updated system documentation via internal wiki on regular basis . Maintained upkeep on user’s account(s) on multiple networks, password resets, AWS ticketing queue and ticket status follow ups and ensured positive customer relations . Worked along side AWS Networking team to set up, configure and edit routers, switches, subnets and firewalls . Tested software pushes/updates via sandbox environment , ensuring they were compliant with companies security standards . Handled over 500 trouble tickets; resolved ~37% of all tickets on team (Jun 2019-Aug 2022)

Kaiserslautern, Germany

Facilitated and consulted in all Information Technology related functions for the Department of DefenseEducation Activity (DoDEA) in the Kaiserslautern, Germany region-Accomplishments-• Actively aided and advised in all Information Technology related functions for the Department of Defense Education Activity (DoDEA) in the Kaiserslautern, Germany region• Supported four school districts with 3,000+ users’ Information Technology needs• Utilized IT system management software like Active Directory and System Center Configuration Manager (SCCM)• Worked alongside tier 2 personnel to aid in managing computer networks, installing and configuring routers and switches • Monitored and enforced Access Control Lists (ACLs) and monitored student and faculty computer use to ensure users were within school’s computer use policy • Aided in installing VPNs on users devices and ensured user knew how to properly use/log into VPN• Configured District wide print server (Printer Logic) that allowed remote mapping to printers in district• Provided first level assistance for defined issues and escalated tickets as necessary• Remoted into user’s computers to install/uninstall printers, software and solve common IT issues • Handled over 60 service requests/ incidents per week, resolving at least 75% of tickets issued • Provided hardware assistance from hard drive swap to re-imaging laptops/desktops• On-call troubleshooting and desk side support; assisted end users via email, phone and walk-ins • Provided assistance with office moves and installation of laptop/desktop workstations

Beaufort, South Carolina

• Provided in-person technical support to Marine Corps Battalion- Helped support over 300 users• Upgraded Marine Corps computers to Windows 10 Operating System• Imaged, Serviced and deployed over 1000 laptop computers to Marines and DoD Contractors• Aided 100+ users in getting familiar with new Windows 10 Operating System • Troubleshot network errors and other IT related errors for clients as they arose

Colorado Springs, Colorado Area

• Ensured quality control of customer service with daily monitoring and customer feedback• Trained and supervised 10 personnel• Conducted daily technical research and communication with various contractors for material• Supported and oversaw various logistical technical research, procurement for 10 active units • Ensured quality, timely delivery of hundreds of items to customers from staging area to customers front door

Colorado Springs, Colorado Area

• Aided in providing business and IT outsourcing help desk services to Fortune 500 companies worldwide• Deescalated hundreds of IT related issues by assisting with issues such as password resets, unlocking accounts, setting up user profiles, etc. • Assisted software and network engineers identify and troubleshoot IT complications daily• Provided exceptional customer service with timely follow up appointments on previous IT issues

Fort Carson, Colorado Springs

• Tasked as Deputy Director of Squadron and Officer in Charge of Squadron IT Department• Oversaw 19 offices and managed 28 Airmen• Consulted Army Leadership of Air Force Air Assets and how they could provide close air support to ground forces• Presented weekly briefs to Squadron leadership ensuring Squadron’s IT status and effectiveness• Provided in daily IT support to senior leadership in Squadron • Installed VoIP phones, encrypted government cell phones, installed printers, and ensured effectiveness of all IT related equipment in Squadron• Ensured SIPRNet (Secret Internet Protocol Router Network) lines were protected and conducted daily inspections to ensure no system compromises• Quarterbacked the inventory and dispersal of all NIPRNet (Non-classified Internet Protocol Router Network) desktops and SIPRNet laptops in unitAssistant Flight Commander• Acted as Assistant Manager in charge of the morale, safety and well-being of 33 Airmen• Created and managed a program that tracked unit awards, performance reports and Air Force- wide assignments for more than 200 Airmen, utilizing Microsoft Excel • Orchestrated scrub of Flight's deployment folders with zero discrepancies

Round Rock, Tx

• Handled thousands of customers’ personal and financial information efficiently and securely• Swiftly identified and solved complex system and delivery issues independently when they would arise