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Charles Totherow is listed as โก | ๐ง๐ฒ๐ฐ๐ต ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐๐ด๐ฒ๐ป๐ @ SupportWave | Experience in Customer Service, CRM, IT remote Services, ID verifications, and Network troubleshooting| ๐ฅ๏ธ at JustAnswer, a company with 459 employees, based in Lake City, Florida, United States. AeroLeads shows a matched LinkedIn profile for Charles Totherow.
Charles Totherow previously worked as Technology Specialist at Justanswer and Tech Support Agent at Supportwave. Charles Totherow holds Master'S Degree, Organization Leadership from Columbia Southern University.
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โจ As a ๐ง๐ฒ๐ฐ๐ต ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐๐ด๐ฒ๐ป๐, I go through a rigorous process of real-world testing and onboarding, ensuring that all safety protocols are met. I use advanced AI facial recognition and ID verification technologies to ensure that all users are authenticated and verified. I strive to provide the highest level of support and customer service. My job is to ensure that all users have a safe and secure experience when using any of the services I provide. I take great pride in staying up-to-date on the latest security trends and technologies so that I can offer the best service possible. My extensive background in customer service has made me aware of business challenges. I have had the opportunity to set up new user accounts and profiles, as well as deal with password issues. On a daily basis, I have provided thorough support and problem resolution for mutiple customers. I have also over 9 years of experience in the food industry, allowing me to understand the needs of customers in this field. Through my experiences, I have developed the necessary skills to effectively handle customer inquiries and requests in a timely manner, while maintaining a high level of customer satisfaction.
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A career timeline built from the work history available for this profile.
United States
โกProvide technical support and resolve problems for customers on a daily basis.โกPerform system installations, configurations, and troubleshooting for electronic devices.โกAssist customers with software and hardware issues, including identifying and resolving technical problems.โกConduct regular maintenance checks to ensure the optimal performance of.
United States
โก Work with team leads on continuous improvement of our service.โก Provide ๐ฅ๐ฒ๐บ๐ผ๐๐ฒ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ using the Open Systems Interconnection (๐ข๐ฆ๐) model and setting up entire virtual networks.โก Subnet ๐๐ฃ ๐ฎ๐ฑ๐ฑ๐ฟ๐ฒ๐๐๐ฒ๐ using ๐๐๐๐ฅ ๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป, troubleshooting hardware, and software.โก Operate system installation, configuration, and troubleshooting.โก Deal with networking.
United States
โก Installed ๐ป๐ฒ๐ ๐๐๐ฒ๐ฟ ๐ฝ๐ฟ๐ผ๐ณ๐ถ๐น๐ฒ๐ and handled password issues.โก Supported and resolved problems for up to five customers per day.โก Helped ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ๐ resolve issues through face-to-face or telephone interactions.โก Provided thorough support and problem resolution for up to 5 customers daily.
Florida, United States
โกEnsured Pizza Delivery, driver, and assisted customers.โกExtended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.โกCommunicated information to customers about product quality, value and style. โกExchanged returned merchandise for customers quickly and efficiently.โกGenerated leads for new sales through.
Florida, United States
โกPizza delivery driver.โกAnswered phones and took customer orders.โกStore closing duties.โกCleanup and sanitation.
Florida, United States
โกCommunicated with floor managers to determine merchandise placement.โกMonitored department performance data to identify and avoid potential risks.โกSynthesized project findings into actionable recommendations with demonstrable effects on business performance.
Other employees you can reach at justanswer.com. View company contacts for 459 employees →
Noor Khutai Jathull Kubra
Colleague at Justanswer
Bengaluru, Karnataka, India, India
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LP
Lakshmanan Prithiviraj
Colleague at Justanswer
San Francisco Bay Area, United States
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NK
Nahoola Kamel
Colleague at Justanswer
Saudi Arabia, Saudi Arabia
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LB
Lakshmi B R
Colleague at Justanswer
Bengaluru, Karnataka, India, India
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RK
Roman Kurchak
Colleague at Justanswer
Ukraine, Ukraine
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RB
Roman Bodnaruk
Colleague at Justanswer
Lviv, Lviv, Ukraine, Ukraine
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LJ
Lijo Joy
Colleague at Justanswer
Bangalore Urban, Karnataka, India, India
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KZ
Kirill Zui
Colleague at Justanswer
Ukraine, Ukraine
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RG
Richard Gazaway
Colleague at Justanswer
Winder, Georgia, United States, United States
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RM
Rashi Mathur
Colleague at Justanswer
Mumbai, Maharashtra, India, India
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Charles Totherow works for JustAnswer.
Charles Totherow is listed as โก | ๐ง๐ฒ๐ฐ๐ต ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐๐ด๐ฒ๐ป๐ @ SupportWave | Experience in Customer Service, CRM, IT remote Services, ID verifications, and Network troubleshooting| ๐ฅ๏ธ at JustAnswer.
Charles Totherow is based in Lake City, Florida, United States while working with JustAnswer.
Charles Totherow has worked for Justanswer, Supportwave, Experthelp, Domino'S Pizza, and Hungry Howie'S Pizza.
Charles Totherow's colleagues at JustAnswer include Noor Khutai Jathull Kubra, Lakshmanan Prithiviraj, Nahoola Kamel, Lakshmi B R, and Roman Kurchak.
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Charles Totherow holds Master'S Degree, Organization Leadership from Columbia Southern University.
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