Charles Payne work email
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Charles Payne personal email
Strong background in both sales and operations with 14 years of experience. Extremely high expectations for the quality of my work and am meticulous when it comes to the small details. Understand the importance of being a team player and working together to accomplish a common goal, while maintaining an open willingness to learn and grow.
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Energy ManagerRapid Power Management Apr 2024 - PresentCarrollton, Texas, UsEducating our customers to make smarter energy decisions. -
Technical RecruiterTalent Groups Jun 2022 - Apr 2024Houston, Texas, UsTalent Groups, an award-winning IT talent solutions firm based in Houston, Texas, was assembled in 2023 through the merger of three leading and well-established technology staffing firms: Talent Group, EdgeLink, and Queen Consulting Group, and the subsequent acquisitions of Abacus Technical Services, and The InSource Group. Our unified brand connects great talent with great opportunities. Whether clients seek outstanding talent to grow thriving businesses, or candidates and consultants seek to build successful careers, Talent Groups finds the perfect match—and delivers it through an exceptional experience.With a nationwide presence, Talent Groups’ tailored IT talent solutions go beyond just matching skillsets and keywords. We offer contract-based talent, healthcare IT talent and direct hire solutions across industries for clients ranging from tech startups to the middle-market to Fortune 1000 firms. Our KLAS top-ten Healthcare IT division, with extensive expertise in Epic implementations, provides niche talent to healthcare facilities, providers, and payers. -
Sr Operations AnalystJp Energy Resources Sep 2021 - May 2022*Company was acquired by NRG Energy.• Primary focus on capturing and documenting various systematic issues and then determining the appropriate fix on any given matter.• Solely responsible for all Normal Complaints and more formal Requests for Information from the Public Utility Commission. This includes the initial research of the originating issue to drafting the official response itself, with a comprehensive understanding of the PUC’s Electric Substantive Rules.• Designed and implemented various daily billing reports that were critical to the Operational KPIs including Revenue Assurance and improvements to DSO.• Oversaw the quoting process for complex, aggregated pricing for multi-family properties. This often meant calculating aggregated pricing for multiple properties with staggered start dates, including their CSA units and the lifecycle of a CSA premise.• Managed large-scale assumptions for new ownership properties involving the conversion of all common area meters and active CSA units as well.• Handled monthly broker commissions data. From verifying usage and amounts, to signing off on the final payments sent to the broker.
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Business Account ExecutiveNrg Energy Aug 2019 - Aug 2021Houston, Texas, Us• Dealt exclusively with high load C&I business accounts in Texas, along with Georgia and Northeast business clients, both new customers and existing customers negotiating their new contract.• Helped managed reporting of sales numbers, monthly and annually, as well as KPIs and daily call metrics.• Focus on process and procedure improvements to allow for an easier and more friction-free sales path for all agents. • Maintained and improved important business relationships with our field associates.• Helped define, document, and train the policies and procedures for the Stream Brand sales team.• Led the sales team in net margin generated back to back years with a total of just over $2MM annually. -
Commercial Account ManagerStream (Stream Energy) Sep 2015 - Aug 2019Dallas, Texas, Us• Responsible for the entire lifecycle of a customer, taking a lead to an active Stream customer. This includes the validation of the customer, selecting a plan, completing credit checks, to finalizing their enrollment and bringing them onboard.• Managed business accounts for all aspects of a customer’s needs and lifecycle.• Improved processes and procedures to more efficiently maintain a good customer experience for our commercial clientele.• Improved and maintained historically high service levels to improve the customer experience.• Continued being a top salesman, finishing 2nd in both accounts enrolled and margin generated at $2.3 Million in my first year.• Dealt with large corporations that have hundreds of accounts and worked to keep the relationship positive and handled any issues quickly and directly. -
Residential SalesStream (Stream Energy) Dec 2008 - Aug 2015Dallas, Texas, Us• Focuses on improving customer acquisition in all markets.• Renewed and converted customers onto fixed rate contracts, required vast knowledge of competitors pricing and the ins-and-outs of switching and new service connections.• Maintained an average renewal rate of 93% for all personal leads directly assigned to me.
Charles Payne Skills
Charles Payne Education Details
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Richland Community College
Frequently Asked Questions about Charles Payne
What company does Charles Payne work for?
Charles Payne works for Rapid Power Management
What is Charles Payne's role at the current company?
Charles Payne's current role is Energy Consultant.
What is Charles Payne's email address?
Charles Payne's email address is ch****@****rgy.net
What schools did Charles Payne attend?
Charles Payne attended Richland Community College.
What skills is Charles Payne known for?
Charles Payne has skills like Customer Service, Energy, Sales, Powerpoint, Renewable Energy, Microsoft Word, Outlook, Microsoft Excel, Microsoft Office, Natural Gas.
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