Charles Walker Email & Phone Number

Receive, tracks, and review all related documents for customer acquisition process.Verify completeness and accuracy of customer information to determine eligibility for program.Respond to customer issues via phone and email.Follow established processes for customer acquisitions, account creation, and maintenance.Provide Postalone, Business Customer Gateway, eAdmin, Postal Wizard, and Mailer ID software problem analysis, documentation, escalation, and resolutions to computer users with varying degrees of experience. Work with team and independently to resolve issues which are not defined in process flow.Adapt quickly to rapidly changing priorities and requirements.Assist in the development of less experienced staff when appropriate.And other duties assigned as needed by supervisor.

Manage a Mail Services and Fulfillment operation. Assembled statistical information in the form of weekly and monthly reports.Conduct and prepare annual performance evaluations for employees.Responsibilities include interviewing and hiring personnel for the Mail/media Fulfillment operation.Operated, trained and maintain Training records for Forklift operators.Coordinate mail pick up, drop off, and delivery of equipment, and materialwith the USPS transportation unit. Scheduled employees to cover a 7 day work week with hours that extend from 2:00 AM to 5:00 PM Saturday thru Friday.Accountable for the record keeping for all incoming mail with tracking informationResponsible for shipping and receiving in and outbound material in absence of warehouseman.

Memphis Tn

Updated medical Charts, located charts, and transcribed Physicians information to charts.

United States Army

Personel Records clerk, Sgt in charge of Personel Records dept., NCOIC in charge of Redeployment, and NCOIC of Retirements, Chapters, and Expiration of term of Service(ETS).

Bachelor Of Science (Bs), Business Administration And Management, General

Associate Of Arts (Aa), General Studies

H.S. Diploma, General Studies