• Upsell various menu items in order to increase business revenues.• Solve critical issues to ensure the best overall experience for patrons.• Take inventory, place and receive shipments to make sure necessary goods are always on hand.• Train new employees in all areas of the business including, but not limited to, customer interaction and technology use. • Count money in each cash drawer to ensure the correct amounts are in the drawer at the beginning and end of shifts.• Responsible for the business’s nightly revenue ranging from $1,000 to upwards of $3,000. • Provide exemplary service that ensures customers returning through teamwork and hospitality.

• Used categorized lists to ensure correct orders were being sent to specific hospitality houses.• Delivered food, beverages, etc., to accommodate desires of guests.• Worked as a server and bartender at hospitality houses for the 2012 and 2014 Masters.• Traveled to New Orleans with the company to the 2013 Super Bowl to host an invitational party for NetJets Inc.