Charles Whitehead Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

• Created a methodology for tag manager and conversion tag QA testing in multiple platforms. Tasks included creating and maintaining tagging QA checklists and creating the processes by which clients submit test requests and were returned results. Was responsible for reference documents for training internal employees and outsource team. • Worked with Sizmek’s proprietary tag manager to document how the tag manager and associated retargeting tags, conversion tags, and third-party tags are created and implemented on clients’ sites. • Managed the day-to-day operations for QA of ad units and formats across multiple platforms including Sizmek MDX, SAS, AAS, and DSP platform. • Managed outsource team to test large volumes of ad units and tagging set up. Developed and maintained their test process and monitored their performance. • Maintained, updated, and created checklists of common product issues and bugs. Collaborated with developers to create processes and systems within QuickBase and Sales Force for the management of day-to-day workflow. • Created formulas and macros in MS Excel to ensure the consistent nomenclature of naming conventions, tagging data, and DCO version data as well as ensuring consistent formatting of QA results spreadsheets. • Experience testing Google Tag Manager and Tealium tag managers as well as the third-party tags of vendors including DoubleVerify, Atlas-Facebook, Twitter, AppNexus, Quantcast, Xaxis, MediaMath, Dentsu, DoubleClick Floodlight, RocketFuel, Beacon, Mathtag, and Moat. • Documented issues and worked with various Operations departments including Client Services, Creative Development, Creative Innovations Team and Project Management until issues were resolved. • Experience testing Dynamic Creative Optimization (DCO) campaigns to ensure that content is displaying correctly and that dynamic ads are serving and functioning as intended.

Greater Atlanta Area

• Was responsible for training new hires in the QA department as well as outsource venders. Created a full training program which included a schedule, a syllabus, training documents, tests and quizzes, and produced training videos using TechSmith Camtasia. I would train new hires for three months and then evaluate and review their work.

• Performed cross-browser, desktop, mobile and In-App (iOS and Android) testing of ad units and formats of varying complexity including streaming video, Dynamic Creative Optimization (DCO), XML-driven dynamic elements, geo-targeting, data feeds, and responsive design on various OS/Browser combinations.• Documented product issues, using a bug tracking system, and report defects to developers.• Worked with Client Services to design and develop test plans.• Monitored bug resolution efforts and track the results.

Greater Atlanta Area

Was the Lead Animator working with a small group under tight deadlines to create advertisements and pre-show entertainment programs to be shown prior to trailers at movie theaters around the country. Worked closely with clients and sales people when creating ads to ensure client satisfaction and return business. Used Adobe Photoshop, AfterEffects, Premiere and Sound Forge.

Greater Chicago Area

Created short 3D animated video clips for use on the United Center matrix boards during Chicago Bulls games. Was responsible for each clip from the initial conceptual development all the way to creating the final, finished product.

Greater Chicago Area

Worked in close tandem with programmers to create levels and environments for use on video games built on X-Box, Playstation 2, and GameCube platforms. Credits include NBA Inside Drive 2002,Hunter: The Reckoning, Disney’s Stitch: Experiment 626, Hunter: Wayward. Primarily used 3ds Max and Adobe Photoshop.

Greater Atlanta Area

Made 3D computer illustrations of proposed events for potential clients using 3D Studio Max and did graphic design work designing such print items as invitations, menus, greeting cards, etc. for an event planning company. Worked closely with clients in order to create ideas and results that suited their individual needs.

Bachelor Of Science - Bs, International Relations And Affairs

Associate'S Degree, Computer Animation