Proven experience providing operational support to finance and internal business customers within the banking industry. Focused on providing consistent high-quality reporting results while building productive business relationships. Strong analytic skills, proficiency in creating customized Excel reports, highly organized, detail oriented, with proven ability to communicate effectively with all levels of management. Creative problem solver with the ability to drive results and resolve conflict. * Management – Decisive team leader with extensive experience in recruiting, hiring, developing talent and creating strong work teams. Equally strong in budgeting and financial management. Proven ability to manage projects and implementations in multi-site environment.* Organizational Effectiveness – Strong background in planning, developing, measuring, and budgeting multi-business, multi-site staffing requirements. Experienced in workforce management systems and capacity planning, and forecasting. Experienced designer of capacity planning and forecast models.* Communication – Persuasive communicator with highly developed presentation and negotiation skills. Able to develop productive relationships with colleagues, customers and staff at all levels.* Project Management – Experienced with leading projects through the entire life cycle using cross-functional teams. Scopes of projects have been at the department and corporate levels.
Listed skills include Forecasting, Business Process Improvement, Cross Functional Team Leadership, Strategy, and 5 others.
