Charles Willson Email & Phone Number

Malta, New York, United States

Malta, Ny

Malta, Ny

• Held cognizance over all part, garment and accessory planning and purchasing for multiple product lines across various brand divisions: Polaris: Indian motorcycle, off-road (ATV/UTV), Slingshot, snowmobile, Victory Motorcycle Yamaha: off-road (ATV, UTV), scooter, snowmobile, street and off-road motorcycle, watercraft • Forecasted sales on a quarterly basis to allow for strategic purchase of items at a bulk discount• Actively shopped aftermarket vendors and negotiated special pricing to minimize costs of goods sold• Assisted in growing and transitioning physical business from a 6,000 sq. ft. facility to over 21,000 sq. ft.• Maintained active management role in growing annual revenue from ~$3M to ~$4.7M in first fiscal year at new facility • Developed long-standing and loyal relationships with company reps, vendors and customers through networking during demo events, open houses, in-store meetings, etc.• Built seasonal and themed product displays to effectively highlight key items• Introduced new product lines to meet ever-changing consumer demand and minimize lost sales• Upheld the highest quality control standards to ensure that customers were receiving flawless product• Worked closely with upper management, sales department and service department to ensure alignment of goals and strategies for maximizing profit margins• Created specials to generate excitement, move aging inventory and encourage product turnover

Schenectady, Ny

• Partook in contractual planning for the United States Naval Nuclear Propulsion Program• Held contractual cognizance over the highest dollar value component in a nuclear propulsion system• Interfaced with United States Naval representatives to ensure positive rapport with customer • Monitored contract progression via weekly telecons with engineering department and major suppliers• Traveled to vendor site for a facility tour and to oversee the progression of component construction• Held contractual cognizance over government testing facility including procurement of spare parts, routine maintenance and non-routine repairs• Amended existing contracts to ensure alignment with newly negotiated terms• Continuously updated contract planning system and financial forecasts to allow for transparency between procurement, controller, and engineering departments• Served as Department Lead for company-wide FY16 Sole Source / Competition Plan• Initiated closeout process for two major contracts with funds soon to expire on prime proposals• Lead internal filing audit for entire Schenectady site to ensure that filing requirements were met in the event of a government audit

Malta, Ny

• Owned procurement responsibility for ~130 photolithography chemicals and gases from purchase order creation through product delivery• Analyzed current inventory position in relation to target and provided resolution to gaps• Corresponded directly with suppliers to ensure alignment on forecasts and upcoming delivery dates• Tracked on-time delivery of material and followed through on any late purchase orders• Worked collectively with sourcing, facilities and production/engineering modules to ensure a high level of customer service and aligned objectives• Investigated, communicated and resolved any material supply issues• Explored and assisted in resolving any goods receivable or accounts payable issues• Monitored material consumption and expiration dates in order to suggest improvements in forecasting• Created new part numbers in Oracle, ensuring data integrity throughout blanket purchase agreements, approved supplier lists and sourcing rules• Participated in material planning for production of new 14nm-XM technology

Clifton Park, Ny

• Managed online store and created sales specials to maximize turnover of dead-stock inventory items• Lead daily purchasing and receiving of inventory as well as specialty order items for dealership• Consistently monitored inventory to ensure timely ordering of non-stock items and just-in-time ordering of regular stock items• Oversaw scheduling of service department to maximize utility of each technician• Employed sales techniques to move customers toward purchasing items of interest• Ensured inventory items met quality standards and submitted warranty claims for those that failed to meet said standards• Utilized software and mechanical knowledge to determine necessary replacement parts for various makes and models of machines• Developed strategic floor plans with point of purchase displays to allow for opportunities to up-sell

Troy, Ny

• Co-led setup of new Enterprise Resource Planning computer system (Epicor 9) for accounting and inventory control• Implemented quality control program for new products that dropped the cost of goods sold by 10% from 2009-2010 - Created, maintained and constantly monitored quality reports (weekly, monthly, annually)• Monitored production department to uncover and resolve any bottlenecks in manufacturing• Managed shipping & receiving department - Oversaw order fulfillment process from order placement through shipment of goods• Restructured warranty process decreasing the average turnaround time of warranty items by 57% in first two months• Developed new pricing and warranty policies along with the corresponding reports in order to streamline internal processes and boost overall revenue• Reconciled and monitored daily reports to create sales campaigns for increasing revenue• Utilized customer service/troubleshooting skills to assist approximately 130 dealers throughout U.S.• Assessed current product lines (internal and competitive) to discover potential improvements• Generated bi-weekly e-Newsletters to promote sales techniques, marketing ideas, equipment sales, troubleshooting tips, etc.

Clifton Park, Ny

• Described and sold various protection packages to customers - Landed number two spot on company matrix for July 2008• Established and maintained positive relationships with corporate accounts to ensure continuation of referrals• Utilized sales skills to generate car sale leads - Nominated Car Sales MVP for July 2008• Explained the rental process and completed reservations via telephone and on site• Completed rental contracts with customers, ensuring customer satisfaction prior to their departure

Mba, Business Administration

Bs, Business Management