Charles Wright Jr. Email & Phone Number

Grapevine, Tx

Coppell, Tx

*Responsible for pick, pack, shipping and receiving for 3PL company. Manage two pick lines with 20 employees. Shipping up to 3,500 orders per day. Use RF system, forklift, stock picker, electric pallet jack and computer, as well as train team on the same. *Established new pick line, which improved picking time by 20%; instituted enhanced processes leading to improved inventory accuracy by 17%, which aided in the increase of site profits.* Troubleshoot inventory system issues and communicate information to appropriate departments, as well as proactive communication within own department.* Plan daily and weekly fulfillment production activities, to include projects and manpower allocation. Train and implement policies and procedures with team. Monitor warehouse expenses and recommend ways to cut operation costs. Instrumental in achieving site profits by improving inventory & picking accuracy; reducing overtime & reviewing, establishing and updating processes.

Coppell, Tx

* Responsible for the logistics processes and WMS, while meeting or exceeding production and performance targets and objectives. Functional areas managed include material movement and transactions, inventory cycle count and reconciliation process, shipping and receiving process, customer service, report generation, data entry, export coordination & MRB using RF technology. Manage overall flow of materials, while sustaining production operations, repair order completion and added associated material movement and controls.* Manage all facets of repair shop operations including development of budgets, management of inventory and adherence to strict FAA regulations. Ensure that financial and operational goals and customer commitments are achieved efficiently and at minimal cost; provided detailed reporting of the same. Manage technical training of offsite support and internal staff, including cross-training. Lead repair shops worldwide in turn-around time to customers, inventory accuracy and employee productivity. The Coppell shop’s performance has achieved customer satisfaction, due to over a dozen years at 90% or better TAT within 10 days; backlog reduction that met or exceeded targets and increased technician productivity that met or exceeded goals. Provide overall direction to meet or exceed crucial performance objectives by means of reports, root cause analysis and their primary drivers, corrective actions and process improvements.* Created quality operations procedures, SOP ‘s, QOP’s and contributed to continuous improvement process. As Lead AS9100C Quality Auditor, conducted technical workmanship and bench audits. Performed numerous internal and external audits, including strict FAA and customer audits. Trained employees on quality processes, including re-occurring training. Accountable for the following Programs: Technical Data, Information Security Management and Inspections. 5S and Six Sigma training

Redmond, Wa

* Manage and coordinate activities of three 3PL facility/warehouse managers, transportation manager, customer service manager and was directly responsible for 50 employees.* Promoted within three years from Assistant Warehouse Supervisor to Warehouse Supervisor to Warehouse/Facility Manager to Senior Warehouse/Facility Manager.* Responsible for various functional areas of 3 computerized and bar-coded records storage facilities, including receipt, storage and delivery of customer files; maintenance of equipment and buildings; security; vendor relations and PO’s; analytical problem solving; budgets; labor utilization; inventory control; disaster recovery contingencies; personnel performance and development. * Brought on-line three new facilities; which included coordination of large move of all records from one facility to new facility. Test and give feedback on new record center specific software written by Intermation.* Take initiative in investigative problem solving. Coordinated first complete inventory of facilities. Troubleshoot problems with lost boxes, transfers and moves. Participate and spearhead special projects.

Master'S Certificate Program In Records Management, Records Manangement

Associate Of Arts, General Studies