Charles Johnston, Mba Email & Phone Number

Birmingham, Al, Us

Birmingham, Alabama, United States

Drives the development of innovative automation solutions, leveraging advanced robotic process automation (UiPath) and artificial intelligence technologies to significantly enhance and streamline business processes. Oversees and directs the management of a broad and varied portfolio of enterprise-wide applications, utilizing deep expertise to offer strategic consultation on system architecture and address complex technical issues. Conducts thorough and detailed analysis of system data, creating and presenting comprehensive reports tailored for executive audiences.

Birmingham, Alabama Area

Successfully orchestrated the entire project life cycle for UAB Medicine's complex enterprise-level initiatives. This encompassed managing the deployment of SaaS and on-premises system implementations, driving transformative business process changes, and overseeing the development of custom in-house applications. Additionally, led extensive training programs, ensuring seamless adoption and integration of new systems and processes across the organization. Demonstrated a strong ability to align project goals with organizational objectives, delivering impactful solutions that enhanced operational efficiency and supported the strategic vision of UAB Medicine.

Birmingham, Alabama Area

Directed and managed complex technical implementations across a wide array of projects, acting as the primary IT liaison for over 15 distinct specialties. Provided high-level consultation on a diverse range of enterprise-level initiatives, ensuring seamless integration and alignment with organizational objectives. Coordinated cross-functional teams and stakeholders, facilitating effective communication and collaboration to drive project success and deliver impactful technological solutions. This role demanded a strategic approach to problem-solving and a deep understanding of both technical and business needs, showcasing a commitment to excellence and a proven track record of delivering results in dynamic environments.

Birmingham, Alabama Area

Tasked with revitalizing and enhancing the team’s web presence to ensure it effectively represents and communicates the team's goals and services. Spearheaded the creation of high-quality instructional materials, designed to provide clear and valuable guidance to users and stakeholders. Additionally, managed the maintenance and continuous improvement of customer-facing request forms, ensuring they are user-friendly, accurate, and aligned with the latest organizational standards. This role involved a strategic approach to content development and user experience, aimed at elevating the team's online visibility and operational efficiency.

Birmingham, Alabama Area

Delivered comprehensive technical support to the user base of a newly acquired facility, ensuring a smooth transition and integration of systems and processes. Demonstrated exceptional problem-solving skills and a commitment to service excellence, leading to an expanded role that encompassed additional support areas. This progression in responsibilities culminated in a well-deserved promotion to Support Level II, reflecting recognition of expertise and the ability to manage increasingly complex technical challenges while continuing to deliver high-quality support and solutions.

Master Of Business Administration (M.B.A.), Mba

Studied

Bachelors, Management Of Information Systems

Activities and Societies: Concert bandStudied