Charles Benavidez Email and Phone Number
Passionate about driving operational efficiency, quality, and cost savings through effective training and process improvement. As a Business Analyst focused on Process Improvement at Esri, Inc., I excel in documenting operational processes, identifying gaps & pain points, and implementing future state designs to minimize errors, bottlenecks, and enhance employee satisfaction.Education has been the foundation of my success. I earned an A.S. Degree in Business Administration with Honors from Sierra Community College. Building on that, I transferred to the University of California, Riverside, where I completed my Bachelor's of Science degree in Business Information Systems. Seeking advanced knowledge, I pursued a Master's of Science Degree in Information Technology Management with a concentration in Information Systems from California Baptist University.With a strong background in Information Systems, my vision is to automate manual processes to reduce human errors and enhance data reliability. I am dedicated to leveraging technology to optimize business operations and unlock new opportunities for growth.
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Business Analyst Ii- Process ImprovementEsri Apr 2022 - PresentRedlands, California, United States -
Jr. Business Process AnalystPacific Coast Companies Inc Jun 2021 - Sep 2021Rancho Cordova, California, United StatesCompleted a comprehensive Database Analysis of 21 Microsoft Access Databases, identifying 15 key risks and concerns in the current input and output processes, resulting in a 70% reduction in data entry errors.Collaborated with SAP Architects and the Project Management Team to explore potential SAP database solutions for a new advanced process, resulting in a 30% improvement in data retrieval speed.Developed detailed Visio Flow Charts that accurately depicted the input and output of operational processes for the Database Analysis, leading to a 20% increase in process understanding and stakeholder alignment.Created Excel Pivot Tables with Line Graphs to generate monthly Electronic Data Interchange (EDI) Success and Error Summaries, resulting in a 15% reduction in EDI errors over a six-month period.Constructed a Data Migration Template and established efficient Folder/File Structures, reducing file retrieval time by 40% and increasing overall productivity by 25%. -
Stock/Grill Lead And Maintenance TechnicianGolfland Entertainment Centers, Inc. May 2016 - Sep 2020Roseville, California, United StatesStock Lead:Efficiently maintained kitchen inventory by executing kitchen supply orders from third-party vendors and accurately inputting data into SAP from shipping invoices, resulting in a 20% reduction in stockouts and a streamlined supply management process.Developed and conducted training sessions for over 50 kitchen employees, focusing on proper safety and health measures for operating the grill. This training initiative led to a 40% decrease in accidents and improved compliance with safety regulations.Grill Cook:Successfully serviced over 200 customers per hour, ensuring high-quality food preparation and timely order fulfillment, contributing to a positive customer experience and repeat business.Managed transactions totaling over $2,000 per hour, demonstrating efficient cash handling skills and accuracy in processing payments.Maintenance Worker:Played an integral role in the construction of a new waterslide by actively participating in various tasks, including digging trenches and holes, painting, tying rebar, welding metals, and layering cement, resulting in the successful completion of the project within the scheduled timeframe.Demonstrated exceptional teamwork and versatility by working effectively alongside a team of construction workers, ensuring smooth coordination and maximizing productivity, resulting in a 20% reduction in overall construction time. -
Lead Grocery ClerkGrocery Outlet Oct 2017 - Aug 2018Citrus Heights, California, United StatesSuccessfully led a team of 5 Grocery Clerks, providing training on operating machinery, retail tactics, and maintaining health measures. This resulted in an efficient and knowledgeable team that consistently adhered to safety protocols and provided excellent customer service.Responded to the needs of approximately 30 customers daily by providing product information, assisting with aisle locations, conducting back stock checks, and verifying prices. This enhanced the overall shopping experience and improved customer satisfaction.Managed the flow of approximately 15,000 items by organizing back stock areas and implementing effective inventory rotation methods. This ensured the availability of fresh products and minimized waste, leading to improved product quality and reduced inventory holding costs.Implemented an hourly store sweep and/or mop routine to maintain cleanliness and uphold health measures. This contributed to a safe and hygienic shopping environment for both customers and employees.Developed and implemented efficient stocking procedures, resulting in a 15% reduction in stocking time and improved shelf availability for customers.Collaborated with the store management team to optimize inventory levels, reducing overstock and out-of-stock situations by 25% through accurate forecasting and effective replenishment strategies. -
Lead Line CookDaphne'S Jan 2017 - Oct 2017 -
Food Runner LeadDenio'S Roseville Farmers Market & Auction, Inc. Jun 2015 - Feb 2017Roseville, California, United StatesSuccessfully led a team of 10 Food Runners, ensuring efficient completion of over 400 kitchen orders and accurate inventory management of over 100 kitchen and food stand items.Collaborated with line cooks and dispatchers to complete over 100 food orders per day for food stands, ensuring timely delivery of freshly prepared meals to customers and maintaining smooth operations.Implemented effective labor scheduling strategies that aligned hours of operation with sales demand, resulting in a reduction of over $500 in weekly labor costs. This demonstrated your ability to optimize staffing levels while ensuring efficient service delivery.Implemented training programs and performance improvement initiatives for the Food Runner team, resulting in improved productivity, accuracy, and overall customer satisfaction.Developed and implemented streamlined processes for order tracking and inventory management, resulting in a 20% reduction in order errors and enhanced efficiency in restocking and replenishment.Fostered a positive and collaborative team environment, promoting open communication, recognizing outstanding performance, and ensuring a high level of employee engagement.
Charles Benavidez Education Details
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Information Systems -
Business Information Systems -
Business Administration And Management, General
Frequently Asked Questions about Charles Benavidez
What company does Charles Benavidez work for?
Charles Benavidez works for Esri
What is Charles Benavidez's role at the current company?
Charles Benavidez's current role is MSITM| Business Analyst- Process Improvement | π Esri Inc | Improving operational processes, one diagram at a time..
What schools did Charles Benavidez attend?
Charles Benavidez attended California Baptist University, University Of California, Riverside, Sierra College.
Who are Charles Benavidez's colleagues?
Charles Benavidez's colleagues are Summer Skidmore, Joe Herrera, Marco A Ramirez, Evvett P., Delwin L., Victoria Alms, Igor Zabadayev.
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Charles Benavidez
United States1yahoo.com -
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