Charles Adeniran Email & Phone Number

London Area, United Kingdom

• An understanding of how to effectively handle confidential and sensitive issues• Excellent written communication, an ability to produce written documents quickly andaccurately as required• Strong minute taking skills (the ability to accurately minute meetings)• Demonstrable organisational skills such as multi-tasking, using initiative, problemsolving, working independently and prioritising workloads• The ability to be resilient in a pressurised environment subject to changing workloadsand conflicting priorities• Proven ability to work as part of a team• Excellent interpersonal and networking skills, with the ability to develop positive andeffective partnerships with staff from other council departments, other organisationsand agencies.• Advanced computer skills and experience in using the full range of Microsoft Officeapplications (especially MS Office, PowerPoint and Word, MS Excel, MS PowerPoint,data handling and Sharepoint/OneDrive) and the ability to use these effectively.

Beethoven Centre, Third Avenue, London, W10 4Jl

• Providing IT Consultancy for a charity that has 20 to 30 members of staff. The Charity caters for unpaid carers in 3 London Boroughs: Hammersmith and Fulham, Kensington and Chelsea and Westminster.• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term objectives, providing the charity with strong and sustainable organizational leadership.• Provided experience on the migration of all the office-based systems to remote working during COVID019.• Advised on both the Tenders for the IT Support Contract and Charities New Website.• Assisted with Fundraising. • Maintained impartiality and objectivity during meetings and decision-making.• Provided recommendations to the board of directors on the group's effectiveness, actions, and future.• Facilitated decision-making by building consensus and developing solutions.

London, England, United Kingdom

• Provisioning and deploying secure datacenter circuit connections between Banks, Brokerage Firms and Stock Exchanges.• Dealt with 2-week, 1 month or 1-year, long Projects Cycles.• Interfaced with all stakeholders.• Conducted project meetings and performed appropriate project tracking.• Delivered tasks to the required time, cost, and quality requirements.• Adhered to the respective departmental delivery processes, procedures, work instructions, forms, and templates.• Directly interfaced with customers -verbal and written – to deliver quality services and managed customer expectations.• Maintained appropriate databases; Remedy and Excel spreadsheets used for recording new and existing customer technical information.• Worked with Sales, Smart hands, customers, and network engineers to ensure smooth delivery of new connections and changes to existing connections.• Performed other job-related functions as requested.• Coordinated the delivery of new datacenter infrastructure, existing service migrations and Disaster Recovery Solutions.• Organized Service Testing.• Managed change management documentation and escalations.

Ingeus, Scales Space, 1St Floor, 58 Wood Lane, London W12 7Rz

• Managed a caseload of between 60 and 90 participants.• Built effective and positive relationships daily.• Challenged participants to identify and overcome any potential barriers.• Provided employment training and personally developed workshops as required.• Meet all monthly performance targets and key performance indicators.• Meet Commissioner Customer Service Standards by ensuring contractual compliance requirements were met through quality and effective notes and actions.• Communicated, persuaded, influenced, and listened to participants.

• Supported my mother who has since died from Alzheimer’s Disease.

London Area, United Kingdom

• Provisioned deployed and supported 5 – 300 user systems.• Dealt with 1 week, 1 month and 1-year long Projects Cycles.• Performed Customer demonstrations. Internal and external training.• Provided Asterisk White label and Bespoke VOIP systems.• Responsible for the complete Project Lifecyle.• Maintaining Project Coordination.• Performed System Integration. (e.g., Databases, CRM /ERP Systems and Other applications)• Responsible for New Product Sourcing and Testing.• Set up Call Centre Data Analytics and Visual Caller Displays.• Configured Calling Card Billing Systems• Implemented Contingency and Disaster Recovery Systems• Conducted Feasibility Studies and Proof of Concepts (e.g., PCI Compliance)• Implemented System Migrations and Upgrades (Both Hardware and Software) in parallel with Live systems.• Provisioned Cloud based and standalone systems.• Liaised with Suppliers, Wholesalers and customer relations, All levels of management both internal and external. Network, Developers, Sales, Support, and Accounts teams. • Maintained and exceeded KPIs.

• Provisioned and supported 10 – 20 user systems.• Dealt with 1 month to 3-month, long Projects Cycles.• Responsible for the complete Project Life Cycle.• Provided IT Infrastructure and IT Solutions based on Linux and Windows Operating systems.• Managed Computer Hardware recycling.• Supported Linux/Windows servers, Microsoft Office, and multiuser desktop applications.• Set up secure Hot Desking: file and printer access.• Developed Contingency and Disaster Recovery Plans

• Provisioned and supported 1- 10 user systems.• Dealt with 1 day to 1-month long Projects Cycles.• Provided IT Infrastructure and IT Solutions based on Linux and Windows Operating systems.• Supported Linux/ Windows server and desktop applications.• Managed Structured Cabling.• Set up office networks and telecoms systems.

• Multi Skilled telecoms engineer.• ISDN, PSTN and ADSL telecoms installation. • ISDN, PSTN and ADSL Fault Finding, Diagnosis and Repair• Remote Working via Wireless Network