Charles (Andy) Knight Email & Phone Number

Charlotte, NC, US

Toronto, ON, CA

Primarily responsible for ensuring that our sales teams are equipped with the tools, knowledge, and skills necessary to excel in their respective regions or segments; acting as a crucial link between global initiatives and local execution, ensuring that global strategies are effectively adapted and implemented on the ground.

New York, NY, US

New York, NY, US

New York, NY, US

Charlotte, NC, US

Consolidated Claims Group (CCG) companies help insurance carriers reach accurate claim settlements without sacrificing policyholder satisfaction, by providing timely damage assessments for complex and specialty claims. Headquartered in Charlotte, North Carolina, our organizations maintain a nationwide presence, providing services for insurance claims.

Charlotte, NC, US

-Provided clarifying information to support or defend HVAC Cause of Loss and Damage reports.-Handled disputes and provide written summaries to further detail recommended settlement and repair scope.-Identified and provided recommendations to remedy internal and external errors in the claims investigation process.-Ensured client satisfaction through.

Charlotte, NC, US

-Scheduled 300+ HVAC work order referrals utilizing a national network of technicians. -Negotiated contract terms with technicians and adjusters in relation to insurance settlements.-Ensured accuracy of information regarding payment and scope of work to technicians, adjusters, and policy holders.-Cold called outside contractors when no network technicians.

Charlotte, NC, US

-Executed completion of projects under a 3-day turn-around time protocol to provide highest levels of client satisfaction-Implemented quality control by assessing claim complexity and ensured project documentation is complete and accurate throughout all stages -Interfaced with contractors to interpret findings and collect data from damage assessments.

Plano, Texas, US

-Utilized prospecting and sales skills in a process-oriented environment to assist in scheduling qualified appointments with potential clients for the outside sales force. -Made 200-250 outbound dials per day while handling inbound calls.-Scheduled appointments in alignment with specific calendar instructions, varying with each outside sales person..

Columbia, SC, US

Helped students navigate through the rigors of finding off campus housing. Oversaw operation of a student lounge and helped coordinate and run multiple off campus housing events including the annual Housing Fair and Commuter Student Night. Responded to parent and student questions over the phone, email, and in person.

Columbia, SC, US

With the Office of New Student Orientation I facilitated group activities and discussions for all incoming students and their parents. I was a member of a team that improved overall student satisfaction and preparedness by 15% in the first ever two day sessions at the University.

Milwaukee, WI, US

Worked as a Financial Representative in the Columbia, SC office. Became licensed to sell accident, life, and health products in SC, NC, GA, and VA. Built a business organically and provided clients with comprehensive financial planning specific to their individual needs. Utilized a referral system to generate leads and create sales. I created and presented.