This is an elevation of my previous position. My primary role is in analyzing and identifying opportunities for operational efficiency within the HR department by leveraging technology. My biggest accomplishments so far include implementing a new benefits management and open enrollment software for an organization of 6000+ employees, eliminating the need for a data entry position, allowing for a reimagining of the responsibilities of another position by reducing data entry, eliminating… Show more This is an elevation of my previous position. My primary role is in analyzing and identifying opportunities for operational efficiency within the HR department by leveraging technology. My biggest accomplishments so far include implementing a new benefits management and open enrollment software for an organization of 6000+ employees, eliminating the need for a data entry position, allowing for a reimagining of the responsibilities of another position by reducing data entry, eliminating redundant work for a team of 5 that saved an estimated 40% of their time per day during peak season, creating analytical dashboards within Excel, SSRS, and iCIMS, automating the generation of separation notices and invitations for exit survey for terminating employees, and other process improvements. The primary tools/skills I use are: SQL, Python, and PowerShell programming; in-product solutions such as Microsoft SQL Server Reporting Services and iCims Dashboards/workflows; Excel; helpdesk ticketing systems; and Windows OS. Show less

Data and process analysis in regard to human capital management in an organization of 6000+ employees. Improved automation of business processes and provided insight into business performance through utilization of HRIS software, Azure Data Studio, SQL Server Reporting Service (SSRS), Microsoft Office 365, Applicant Tracking software, and more. Experience leading and managing district wide projects and solutions.

Installation, service, and troubleshooting of IT products and services within the central office and throughout the district of Hamilton County schools. Remote support and troubleshooting of Windows, MacOS, iOS, ChromeOS, Office 365, and more via helpdesk ticket system. Experience repairing/replacing computer hardware, installation of software/ peripheral devices, and general maintenance to data lines and networks.

Field service and installation of commercial and residential IT and security products; contracted skilled labor on behalf of several different companies (examples include ADT, OnePath, and Ultimate Security).

Maintain and install physical and virtual servers; manage users and groups in Active Directory; service/install PCs and Macs for employees; perform updates to servers/work stations; maintain a Kerio email server; field help desk requests; manage network switching and routing; organized and instructed technical training classes for internal employees.

Attained licensing for sales of property, casualty, life, and health insurance. Worked as a sales and service representative for insurance products.

Installation and servicing of home and commercial Internet, telephone, and cable television products; advanced from CommTech 1 to CommTech 4 within the first 18 months; worked mostly independently; chosen as a Subject Matter Expert to train new employees.