Leading the team of Err Specialist. Coach, inspire, motivate, advocate for, teach an amazing group of people. All that and help them Innovate the daily tasks they perform

Create, program and modify with Excel (using macros), SAS, SQL and other tools to customize experience andclaim reports and Schedule A's for our largest and most complex groups.Analyze system errors and create the appropriate production programs to produce the correct results.Interpret information on experience related issues and instruct policy owners, brokers, home office and fieldemployees on the derivation of experience reports, claim runs and Schedule A’s.Provide staff training, update and write manuals, monitor and oversee the workflow of the ERR Section.Review, approve and produce accurate and timely experience calculations.

Developed a SQL Database to enhance customer Serivce. Customer is confidential. Elements included:user logs,security log-insencrypted datatable creationdata gathering procedures

Craneage is a local nonprofit dedicated to helping the families of Children who are critically Illl, we provide supports with basic necessities and emotional support so they can have the strength to support their child in the most of difficult times. I am honored to be apart of this organization and make sure that it is financially stable well into the future.

Experienced business professional with 25 years of experience in leading organizations and individuals. Developed key partnerships to better enhance organization's mission and funding goals. A proven leader in developing and implementing superior service standards and procedures. Managed 2M annual operations budget. Oversaw large staff of diverse individuals to achieve a high level of productivity. Developed an extensive volunteer base to increase operational output and client satisfaction. Hosted large events and fundraisers. - calindner.iv@gmail.com

Managed day to day operations of High School and Corporate Cafeterias. Directed all new account acquisitions and start-up proposals with new account budgets.• Managed full P&L responsibility.• Ensured 100% client retention.• Implemented operational standards with increased cash flow and overall profitability.

Provides operational leadership for 13 locations. Sustains effective cost controls while devising and implementing growth strategies to increase revenue. Directs the development of key brands and performs product testing. Offers staff training, writes/maintains procedure manuals, distributes updates, and creates new policies. Performs vendor relations and prepares annual budget projections and analysis. Calculates payback and break-even analysis on new products and programs to achieve maximum ROI.