• Coordinated all international maritime transits, overseeing provision, planning and management of security and intelligence in the High-Risk Area, including the Gulf of Aden, Arabian Gulf and the Persian Gulf. Promptly addressed operational concerns from internal and external stakeholders on both commercial and operational fronts.• Contributed to efficient inventory management by meticulously maintaining accurate records of stock levels, conducting regular audits, and collaborating with relevant stakeholders. Ensured the availability of adequate supplies aligned with the services provided by Ambrey Limited.• Managed the transit documentation process, adhering to industry standards, and issued transit-specific paperwork to subcontractors and regional authorities. Maintained compliance and streamlined administrative requirements for seamless operations.• Collaborated closely with commercial managers from the APAC region to ensure timely delivery of administrative necessities for each transit. Fostered effective communication and coordination to meet client expectations and maintain a high level of customer satisfaction.• Played a key role in training and mentoring newly recruited commercial managers, junior commercial managers, commercial coordinators, and junior commercial coordinators. Provided comprehensive guidance on best practices in logistics, supply chain, and commercial operations.

• Conducted thorough bid analysis and implemented streamlined procurement processes for tablet devices to meet business requirements. Utilised reverse auctions to assess suppliers based on technological capabilities, commercial terms, pricing, post-sales support, tablet specifications, and timely delivery. Emphasised informed procurement decisions to optimise resource utilisation.• Developed and implemented a performance evaluation matrix to guide team members in meeting high standards and driving growth. Enhanced performance tracking and analysis methodologies to align with the company's tactical and strategic plans. Demonstrated a strong commitment to continuous improvement, fostering a culture of excellence and enhancing workforce efficiency.• Conducted root cause analysis (RCA) to identify and address various operational pain points. Formulated cost-effective business solutions using lean management principles, with a focus on waste reduction, process optimisation, and enhancing customer value. Successfully implemented solutions to drive operational efficiency and improve overall performance.• Managed payroll-related activities, ensuring accurate and timely processing at the end of each month. Coordinated various projects related to Covid Relief Funds, amounting to £10 lac, to support the workforce on the platform during the pandemic. Implemented effective processes for fund distribution and provided necessary support to employees during challenging times.

•Provided vital client servicing support, focusing on payroll management and tax declaration processes. Ensured seamless interactions and effective assistance to clients, fostering strong relationships and delivering exceptional service.• Conducted comprehensive market research and analysis to identify new opportunities, target markets, and competitor activities. Delivered valuable insights and recommendations to support strategic decision-making and drive business growth.• Kept abreast of industry trends, market dynamics, and competitor activities. Provided regular updates and reports to the management team, highlighting potential areas for growth and improvement.• Worked closely with the marketing team to develop and execute effective lead generation campaigns. Leveraged digital marketing channels and strategies to reach target audiences and drive business growth. Actively monitored the company's social media accounts and online presence to stay informed of ongoing marketing initiatives.• Created engaging digital visuals for promotional use, supporting marketing campaigns and enhancing brand visibility. Achieved significant growth in the client base through successful marketing initiatives and data-driven decision-making.

• Developed strategies to enhance market penetration, focusing on regions with low market share. Conducted various promotional activities to attract potential audiences and increase brand awareness.• Planned and executed marketing initiatives to drive business development and enhance product mobility. Leveraged delivery networks to optimize the distribution process from the plant to wholesale suppliers.• Evaluated and optimized delivery networks to ensure efficient and timely delivery of Fresh Milk products from the manufacturing plant to wholesale suppliers. Implemented measures to streamline logistics operations, minimise costs, and enhance overall supply chain efficiency.