Charles Parker Email and Phone Number
Los Angeles, CA, US
Charles Parker's Location
Los Angeles, California, United States, United States
Charles Parker's Contact Details
Charles Parker work email
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Charles Parker personal email
n/a
Charles Parker phone numbers
About Charles Parker
Charles Parker is a Coordinator at University of Southern California.
Charles Parker's Current Company Details
Charles Parker Work Experience Details
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CoordinatorUniversity Of Southern CaliforniaLos Angeles, Ca, Us
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CoordinatorUniversity Of Southern California Apr 2024 - PresentLos Angeles Metropolitan AreaCoordinating various administrative functions supporting the growth of California Defense Ready Electronics and Microdevices Superhub (California DREAMS) and the Center for Research in Space Technologies (CREST).Supporting the Vice Dean of Transformative Initiatives within the Viterbi School of Engineering.
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Sales Development AssociatePrescient Capital Management Nov 2023 - Apr 2024Managed the Registered Investment Advisor outreach campaign with the goal of building interest in the investment product offering.Garnered a 20% campaign response rate through the combined efforts of direct mail, outbound calling, and follow-up emails.Conducted comprehensive due diligence research on current and past investors.
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Customer Relations CoordinatorUniversity Of Minnesota Sep 2021 - 2023As the Customer Relations Coordinator, I have oversaw a team of 70 student workers providing guidance and advising to prospective students, their families, and other stakeholders contacting the Office of Admissions.My role involved the hiring, training, development, and management of these student employees, monitoring and assessing key benchmarks of performance such as call volume, queue time, and outbound calling campaigns.During my tenure, the call center had to be functionally rebuilt after a significant reduction in staff and volume for the previous 2 years during the pandemic, at one point only 4 students remained in the office's employment. Special focus was put in increasing the diversity of the staff based on racial, geographic, academic, and other broadly defined factors. In addition, the roles were redesigned to promote more upward mobility into full time roles after graduation, with the hope of increasing the diversity of the office from below and over the course of many years. -
Associate Admissions CounselorUniversity Of Minnesota Jan 2019 - Sep 2021Greater Minneapolis-St. Paul AreaAs an Associate Admissions Counselor, I work closely with prospective students and their families who are interested in the University of Minnesota. Whether it is giving presentations, replying to inquiries for information, explaining our decisions or helping guide students in their higher education search, my communication has to remain professional, engaging, and consistent.A small portion of this role involves data analysis and entry, however the bulk of it is using communication strategies to ensure all stakeholders receive the best customer service possible. Many conversations can be difficult so emotional empathy with students and their families is a key part of this job. An understanding of the psychology of inquirers is also important to help provide the best service and answers to their questions possible, so I have developed a keen sense of what someone is really asking for even when they may not know exactly how to ask it.
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Customer And Visit Relations RepresentativeUniversity Of Minnesota May 2017 - Jan 2019Greater Minneapolis-St. Paul AreaServed in 2 roles in the Office of Admissions student staff: As a front facing representative of the University as a Tour Guide and Visit Relations Specialist, and as a Customer Service Representative in the call center. I have worked with both Freshmen, Transfer, and International applicants and students through these roles. Some of the tasks and skills utilized include:Utilizing Salesforce, Excel, Peoplesoft, and other CRM software to manage and maintain student records as well as track employee performance.Responding to incoming calls, emails, and walk in requests for more information and knowledge retention of frequently asked questions.Trained in front desk management for checking in prospective families and receiving incoming documents and data.Provide an engaging and knowledgeable presentation of the campus, being sensitive to diverse groups and their interests as well as concerns in attending the University.Assist with setting up major events for busy visit days such as Spring Break events, events for historically underrepresented groups of students, and college or program specific event days.
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Director Of Development And MembershipMinnesota Student Association May 2016 - May 2017Greater Minneapolis-St. Paul AreaHeld monthly events encouraging students to engage with and learn more about ways to get involved with student government through the Minnesota Student Association.Worked to recruit a diverse group of historically underrepresented and marginalized students into the MSA intern program, eventually leading to the most diverse intern class ever.
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Deputy Chief Of StaffMinnesota Student Association May 2015 - May 2016Greater Minneapolis-St. Paul AreaThe Minnesota Student Association is the undergraduate student government for the University of Minnesota, representing tens of thousands of students. As Deputy Chief of Staff, I am tasked with a wide range of administrative and support roles to ensure the organization and associated projects meet goals and run seamlessly, maximizing productivity.Specific tasks include delegating project responsibilities to members and placing members in appropriate task forces and groups to maximize efficiency, tracking office hour compliance and conducting check-ins with staff, and drafting reports ranging from weekly leadership updates to progress memos for the President and Vice President.
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At-Large RepresentativeMinnesota Student Association Mar 2015 - Apr 2015Greater Minneapolis-St. Paul AreaOne of twenty elected representatives for the undergraduate student government at the University of Minnesota. Representing tens of thousands of students through voting on resolutions and positions from student government, focused on constituent engagement.
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Board MemberUniversity Student Legal Services Apr 2015 - May 2017Greater Minneapolis-St. Paul AreaThe University of Minnesota's University Student Legal Service was created by students in the 1970's to provide legal service and education to students. The Board of Directors is charged with running this critical organization, from managing the finances to hosting events like the "Careers in Law Forum."As a member of the Management Sub-committee, much of my work is centered around policy and financial management and planning, such as working with other members to determine which cases the student legal services takes, how much to charge students, etc.
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College Of Liberal Arts Student SenatorUniversity Of Minnesota Student Senate Apr 2015 - May 2017Greater Minneapolis-St. Paul AreaThe Student Senate at the University of Minnesota is charged with representing the various interests of the colleges throughout the University system. Each Senator ensures the student voice is heard by the administration, and the Senate allows student leaders to exchange ideas regarding the issues of today.As College of Liberal Arts Student Senator, I am focused mostly on the issues concerning CLA students, though still think of the interests of the University community as a whole. Issues I have and planned to continue working on have been related to college affordability, sexual assault prevention and sanctions, mental health resources, and empowerment of traditionally underrepresented communities within the University.
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Sales Associate - Computers And TabletsBest Buy Feb 2014 - Nov 2015Delafield, Wi -
Student Outreach OrganizerCan'T Convert Love Minnesota Oct 2014 - May 2015Greater Minneapolis-St. Paul AreaCan't Convert Love Minnesota is a legislative campaign to ban LGBTQ+ conversion therapy in the State of Minnesota. This dangerous practice has been decried by all major medical organizations as ineffective at best and dangerous at worst. As Student Outreach Organizer, I work with student groups to spread awareness about LGBTQ+ conversion therapy, informing students about how to get involved, and making sure students make their voices heard in the Minnesota legislature on this issue. I also have personally met with legislators lobbying to pass the legislation.
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Sales Associate - Computers And TabletsBest Buy Nov 2012 - Jun 2013Delafield
Charles Parker Education Details
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Political Science And Government
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Kettle Moraine High School
Frequently Asked Questions about Charles Parker
What company does Charles Parker work for?
Charles Parker works for University Of Southern California
What is Charles Parker's role at the current company?
Charles Parker's current role is Coordinator.
What is Charles Parker's email address?
Charles Parker's email address is pa****@****umn.edu
What is Charles Parker's direct phone number?
Charles Parker's direct phone number is +126251*****
What schools did Charles Parker attend?
Charles Parker attended University Of Minnesota-Twin Cities, Kettle Moraine High School.
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Charles Parker
Electrical/Computer Engineering Graduate Pursuing A Masters Of Science In Computer Engineering From North Carolina State University.Raleigh, Nc -
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Charles Parker
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