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Charles Rich Email & Phone Number

VP of Global Sales, Marketing and Customer Success at ImpactQA | Thought Leader and Speaker about Digital Transformation | Expert at building successful Sales, Customer Success, Marketing Teams and Training Programs. at ImpactQA
Location: Dallas, Texas, United States 7 work roles 3 schools
1 work email found @logigear.com 3 phones found area 469 and 877 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email c****@logigear.com
Direct phone (469) ***-****
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Current company
Role
VP of Global Sales, Marketing and Customer Success at ImpactQA | Thought Leader and Speaker about Digital Transformation | Expert at building successful Sales, Customer Success, Marketing Teams and Training Programs.
Location
Dallas, Texas, United States

Who is Charles Rich? Overview

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Charles Rich is listed as VP of Global Sales, Marketing and Customer Success at ImpactQA | Thought Leader and Speaker about Digital Transformation | Expert at building successful Sales, Customer Success, Marketing Teams and Training Programs. at ImpactQA, based in Dallas, Texas, United States. AeroLeads shows a work email signal at logigear.com, phone signal with area code 469, 877, and a matched LinkedIn profile for Charles Rich.

Charles Rich previously worked as Vice President of Global Sales Customer Success and Marketing at Impactqa and Vice President of Customer Success Sales and Delivery at S-Square Systems, Inc. Charles Rich holds Doctor Of Law - Jd, Intellectual Property Law, Commercial Law, Contracts, Business Law from Oklahoma City University.

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Email format at ImpactQA

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{first}.{last}@logigear.com
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Profile bio

About Charles Rich

As a highly accomplished Sales Executive I bring a history of successfully leading sales teams strategically through new periods of growth in both start-ups and existing companies. I have a strong history of attaining an individual quota as well. I excel in building and coaching, mentoring, and driving, strong inside and outside sales teams, customer success teams and marketing teams that meet and exceed top-line growth. In my roles, I have carried an individual quota between $2.0M and $2.5M in either Solution and Consulting Sales or $5.5M in Enterprise Software Sales. I have always achieved or exceeded my individual quota and so have my direct reports. In addition, I have a history of building out strategic partnerships with Oracle, Salesforce.com, AWS, Google (GCP), SAP, Microsoft, Infor, and several other OEMs which all proved profitable. I have a long history of being able to successfully work with other departments and their executives as well as the C-Suite. I have been responsible for generating net new revenue while managing sales, customer success and marketing teams, including their performance (whether by KPI, MBO, or some other metric) as well as attending client meetings with their prospects as well. I offer a track record of success in positively impacting EBITDA, annual revenue growth, transaction size, and sales efficiency across diverse industries and global regions, including promoting SaaS, PaaS, Software Sales, and other technical solutions.

Listed skills include Customer Experience, Solution Selling, Product Marketing, Team Building, and 46 others.

Current workplace

Charles Rich's current company

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ImpactQA
Impactqa
VP of Global Sales, Marketing and Customer Success at ImpactQA | Thought Leader and Speaker about Digital Transformation | Expert at building successful Sales, Customer Success, Marketing Teams and Training Programs.
AeroLeads page
7 roles

Charles Rich work experience

A career timeline built from the work history available for this profile.

Vice President Of Global Sales Customer Success And Marketing

Current

Plano, Texas, Us

• Increased sales from $4.9M in 2019 to $35.1M in 2023. • Established partnerships with Tricentis and OpenText resulting in an increase in revenue of 22% per annum.• Hired, coached, trained, and mentored the sales, customer success, and marketing teams. • Built a lead generation campaign that did not exist before that resulted in 48 leads per month, average deal size $300,000.00 ARR, with a average length of 2.5 years, and of the 48 leads per month the closure rate is at 39%.

Apr 2020 - Present

Vice President Of Customer Success Sales And Delivery

La Jolla, Ca, Us

• Adopted a new business review process to ensure potential new businesses aligned with company criteria for revenue and operational compatibility resulting in the company growing to $49.5M in 3 years from $14.2M in 2017. • Hired, trained, coached, mentored, and led a team of 10 Enterprise Account Executives, 4 Customer Success Managers, and 5 SDRs. • Negotiated a strategic account contract expansion from $150K to $1.5M.• Elevated clients’ return on investment by an average of 75% by introducing a customer success matrix.• Increased employee retention by 82% through communication, credibility, and collaboration.

Apr 2017 - Apr 2020

Account Sales Manager - Analytics

Austin, Texas, Us

• Identified, presented, did requirement gathering, negotiated, and closed an MSA with Dell/EMC within 60 days for $20M by facilitating meetings with the executive team, senior architects, decision-makers, and stakeholders at Oracle.• Sold a 1.2M dollar SaaS and on-premises software implementation of ORACLE OBIEE, BICS, and BDDCS to assist with data analysis, data visualization, and their Machine Learning and Artificial Intelligence efforts.

Feb 2015 - Apr 2017

Director Of Strategic Accounts & Customer Success, North America

Irving, Tx, Us

• Negotiated strategic alliances with Oracle, Oracle ACS, and Oracle OCS within 30 days of assuming leadership.• Directed the sales team in developing a pipeline of new business valued at $7.5M within three months, selling SAP, Oracle, Microsoft, Lawson/Infor, and Salesforce Consulting Engagements.• Captured $7.6M of pipeline and converted it to $2.5M in individual sales and led the team in delivering all revenue objectives. Experience with cloud-based ORACLE, SAP, Salesforce.com, and Workday technologies including HCM, ERP, EBS, ECC, and Business Intelligence. Sold BPO Solutions around HR, and Operations to Aviation and Aerospace Vertical.

Mar 2014 - Jan 2016

Director Of It Sales And Customer Success

San Jose, California, Us

• Led team members in selling SAP, Oracle, Microsoft, and Salesforce Consulting Engagements. Provided leadership in sales forecasting while controlling full P&L for IT sales. Acted in a pre-sales and sales role while employed with SA. • Negotiated Oracle and SAP Partnerships, including an Oracle OCS and ACS Tier 1 partnership that grew from $300K ACV in year one to $1.8M in year three.• Negotiated and closed emergency IT services for the Dallas County Court System when the Dallas County Jail Tracking System failed resulting in 750k in windfall revenue. • Negotiated with the US Department of Health and Human Services and through the competitive bidding process to obtain 15% of work when the Affordable Health Care Act passed, As a result, HHS needed to build out an IT platform. • Sold and closed deals around Business Analytics and Data Visualization.

Sep 2008 - Mar 2014

Business Development Manager National Erp Practice

Milwaukee, Wi, Us

• Provided leadership in developing new business for ERP products and services, working to expand both new and existing clients and channel partnerships. Worked with SAP Account Executives and Client Partners to optimize supply chains.• Increased pipeline activity from $1.2M to $9M in seven months, focusing on SAP mid-market of $500M to $1.5B.• Trained account sales managers nationwide on ERP sales process, working with OEM partners such as Oracle and SAP, and built a fully online process with developers that was based on e-learning so all Account Sales Managers could be trained faster.• Sold OBIEE, SAP BI, and Business Objects implementations by interacting with senior management of clients such as VPs and C-level executives.• Identified and closed one of the largest deals ever at the time with SAP making COMSYS (the predecessor company to Experis) a SAP Gold Consulting Partner.

Jan 2007 - Apr 2008

Business Development/Sales

Arc
May 1998 - Nov 2006
3 education records

Charles Rich education

Doctor Of Law - Jd, Intellectual Property Law, Commercial Law, Contracts, Business Law

Oklahoma City University

Bachelor Of Arts - Ba, Political Science And Government

University Of Oklahoma

Bachelor Of Arts - Ba, Political Science And Government

University Of Oklahoma
FAQ

Frequently asked questions about Charles Rich

Quick answers generated from the profile data available on this page.

What company does Charles Rich work for?

Charles Rich works for ImpactQA.

What is Charles Rich's role at ImpactQA?

Charles Rich is listed as VP of Global Sales, Marketing and Customer Success at ImpactQA | Thought Leader and Speaker about Digital Transformation | Expert at building successful Sales, Customer Success, Marketing Teams and Training Programs. at ImpactQA.

What is Charles Rich's email address?

AeroLeads has found 1 work email signal at @logigear.com for Charles Rich at ImpactQA.

What is Charles Rich's phone number?

AeroLeads has found 3 phone signal(s) with area code 469, 877 for Charles Rich at ImpactQA.

Where is Charles Rich based?

Charles Rich is based in Dallas, Texas, United States while working with ImpactQA.

What companies has Charles Rich worked for?

Charles Rich has worked for Impactqa, S-Square Systems, Inc, Oracle, Cigniti Technologies, and Sa Technologies Inc..

How can I contact Charles Rich?

You can use AeroLeads to view verified contact signals for Charles Rich at ImpactQA, including work email, phone, and LinkedIn data when available.

What schools did Charles Rich attend?

Charles Rich holds Doctor Of Law - Jd, Intellectual Property Law, Commercial Law, Contracts, Business Law from Oklahoma City University.

What skills is Charles Rich known for?

Charles Rich is listed with skills including Customer Experience, Solution Selling, Product Marketing, Team Building, Sales Process, Commerce Cloud, Strategic Partnerships, and Public Speaking.

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