Charles Arnott, Mba Email & Phone Number

Washington, Dc, Us

• Provide technical advice and consultations on the organization of data across multiple systems, oversee the validation of the Salesforce data, and help identify risks, deficiencies and solutions to ensuring data availability to all internal users and to increase programmatic efficiencies. • Ensure Salesforce enterprise system data are designed, validated, and maintained throughout the extramural funding business life-cycles. Review proposed changes and implementation plans to Salesforce enterprise system changes and deployments. Identify data needs and leads data quality improvement projects.• Monitor adherence to data quality programs and standards, and investigate data quality and/or data integrity issues as reported.• Address data quality concerns and implements controls to mitigate data quality risks including validation of data quality results, reports and dashboards.

Washington, Dc, Us

• Design and maintain procedures for data collection, storage and reporting. Address data quality concerns and implement controls to mitigate data quality risks including validation of data quality results, reports and dashboards. Monitor adherence to data quality programs and standards, and investigates data quality and/or data integrity issues as reported.• Identify data needs and lead data quality improvement projects. Assess impact of proposed projects to reference data, and coordinate changes with impacted business areas. Partner with organizational data and analytic stakeholders to address data quality concerns and enforce standards.• Implement quality control checks during data updates and across all merit review and contract management data systems. • Coordinate data analytics and reporting process, and execute requests for data queries, data pulls and special analyses.

Washington, Dc, Us

• Track and report key statistics related to incoming grant applications, and other contract information, to ensure contract team has the most accurate information to mange their portfolio• Verify correct data migration between Salesforce.com and SharePoint during company wide transition to Salesforce.com. Perform quality assurance of data cleanup efforts• Business process mapped the quarterly reporting process. Identified multiple redundancies that led to a more efficient process

• Developed detailed reports on potential local partner companies, designed business surveys, and planned speaker events to support joint project with Brookings Institution and the Greater Washington Board of Trade

• Contracted to provide consulting analysis of youth basketball organization. Worked virtually for 4 months to prepare for on-site work in Beijing to gain insight into corporate culture, long-term strategy and goals • Produced report identifying areas of interest and recommendations for new market entry strategies

Toronto, On, Ca

• Inaugural member of government summer internship program. Working for the CEO, researched and identified business development opportunities for Reuters’ services across the U.S. Government. Results presented to company executives including the CEO; Identified 36 sales opportunities • Part of 3-person team that designed a business development process for identifying and recording U.S. Government opportunities; became the standard for program reporting• Analyzed large government contracts to determine government departments’ priorities and future strategic plans to tailor Reuters’ business development strategy

• Increased value of privately held investment portfolio by 95% over three years • Determined short-term market direction and stock performance through the use of overbought and oversold indicators such as relative strength index, Bollinger Bands, and Stochastics. Estimated tops and bottoms of rallies and corrections through the use of support and resistance levels and chart patterns such as flags, channels, and head and shoulders • Examined company earnings reports to find signs of future strength and to forecast next quarter’s earnings

• Managed front-of-house operations, including front desk and membership service office, with team of up to 20 employees. Conducted hiring, training, and counseling employees to optimize department’s efficiency. Led team to reduce number of invalid check-ins by 90% by collecting overdue balances and reactivating cancelled members. Ultimately achieved lowest number of inactive check-ins in the company• Served as cash auditor reconciling over $35,000 of weekly cash transactions with sales figures and investigating discrepancies. Communicated information on cash variances, guest revenue, and member retention initiatives to CEO, COO, and CFO at monthly profit/loss meetings to better manage company wide cost savings• Wrote and maintained 60-page standard operating procedure manual for Millennium Partners Sports Club Management front desk and membership service office that was used nationwide through all clubs. The manual helped standardize training practices throughout the company and provide consistent customer service nationwide• Awarded 2006 Millennium Partners Sports Club Management Service Standard Award for exemplary customer service

Master Of Business Administration (Mba)

Bachelor Of Arts (Ba), Liberal Arts And Sciences/Liberal Studies