Rizoma is a leading italian premium motorcycle accessory brand based near Milan, Italy and distributed worldwide and with local business offices in France, Germany, Spain and the USA.Assigned to the french office, my task was to develop the business activity in the south of France area + BELUX (approx. 300 dealers).This included : - On a daily basis, helping dealers maximizing their sales and promoting the Rizoma brand in their shops.- Using the tools provided by Rizoma… Show more Rizoma is a leading italian premium motorcycle accessory brand based near Milan, Italy and distributed worldwide and with local business offices in France, Germany, Spain and the USA.Assigned to the french office, my task was to develop the business activity in the south of France area + BELUX (approx. 300 dealers).This included : - On a daily basis, helping dealers maximizing their sales and promoting the Rizoma brand in their shops.- Using the tools provided by Rizoma HQ in Italy in order to ensure sales across the defined area and tailor specific activities in line with the local market (emailing campaigns, phone campaigns, dealer visits, events, motorcycle shows).- Ensuring the development of a premium dealer network on the assigned area.- Creation of dealer events on a ponctual basis in order to build a good relationship with dealers and to get a better final customer feedback on products.- Giving constant feedback to Rizoma HQ on products sales and needs from both dealers and final customers.- Building on a year-long basis a list of products or bike accessory lines to be developed by Rizoma HQ in order to help grow sales on the defined area.- Constant monitoring activity of the french market and trends from the motorcycle industry.- Strategic Digital Marketing support for Rizoma Show less

Managed GACD's e-commerce website (gacd.fr), the leading dental supply company in France. This included :- Day-to-day website management / maintenance : pages creation, on-site SEO (meta tags, URL rewriting), creation of on-site promotions and dedicated e-shops, creating better UX to increase sales and optimize time spent on-site, increased average shopping cart (product recommendation pop-ups), debugging- Email Marketing : €90.000 of sales generated in just 4 months (>40% of… Show more Managed GACD's e-commerce website (gacd.fr), the leading dental supply company in France. This included :- Day-to-day website management / maintenance : pages creation, on-site SEO (meta tags, URL rewriting), creation of on-site promotions and dedicated e-shops, creating better UX to increase sales and optimize time spent on-site, increased average shopping cart (product recommendation pop-ups), debugging- Email Marketing : €90.000 of sales generated in just 4 months (>40% of YTD), creation of non-commercial emails promoting services, launched customer loyalty actions- Created a Facebook group targeting newly installed Dentists (GACD Instal&Vous)- New Homepage Recommendation (RWD)- GA sales and traffic analysis to further understand customer behavior leading to the creation of targeted email campaigns enhancing more sales- Long term SEO, PPC and SMO recommendations Show less

Worked as Web Project Manager/Consultant and managed web projects for several clientsincluding Disneyland Paris, Fives Group and Vinci. These projects included: - Definition of project scopes, objectives, KPIs and deliverables - Project follow-ups (regular reporting and status updates to project team and clients) - CMS Migration (Disney), Implementing SEO strategies for Fives Group and BackBee CMS (in-house project), Website redesign (Fives, Vinci)

Short term mission whose goal was to develop an online marketing strategy aiming at further increase Cyberimpact's email marketing solution sales and growth on the Canadian market. A full market survey and a list of strategic recommendations were carried out and included : Website and competition analysis, creation of an adword campaign and associated mockups plus real-time monitoring of campaign, SEO, SEM and SMO recommendations.

Worked as Service delivery manager thus organizing the daily activity, dealing with strict lead times, delivering products directly to customers, making sure the service levels are met, representing the company and interacting with various clients all over Sydney’s metropolitan area.

Located in Darling harbor shopping centre, worked as store manager, directed a team of 3 salespersons, used my previous experience to grow sales and optimize product layout.

Worked as Sales Manager for men’s clothes department, designed actions to increase sales and customer loyalty in order to grow a 3-million $ annual turnover, managed a team of 5 sales assistant

Was appointed to Customer Relations department, designed CRM actions to improve customer loyalty, assisted staff to further develop French Toyota owners club website (clubtoyota.fr) and activities. Designed monthly e-newsletters dedicated to owners club

Was appointed to Bicycle department, advised customers and handled customer database, checked and strengthen customer loyalty program, supervised new store department layout and assisted sales staff

Organized a satisfaction survey and built a client database, sold products and services to prospective customers and reached monthly sales quotas. Chaired sales presentations and demonstrations to maximize sales performance