Consistently delivering sound solutions to fulfill business-critical needs is what truly gets me going each and every day; so IT is a perfect fit. I'm not knocked off balance when the unexpected occurs; it’s instead a challenge and opportunity for making a difference. This ongoing commitment to problem solving through technology has enabled me to achieve meaningful and measurable success as a qualified Network Administrator and Desktop Support specialist. My communication skills have reinforced the confidence that clients and colleagues have gained in my ability to support them. People always feel comfortable reaching out to me as their IT engineer, so I'm able to fully understand issues from the perspective of the stakeholders and deliver the solutions they need, when they need them, at all levels of complexity and scope.Volunteering my IT services is another passion I hold dear. Conducting instructional hands-on technology workshops for the local chapter of Literacy Volunteers allows me to share some of the skills that I have built in my career. Seeing a student’s eyes light up when the connection is made between a newly learned concept and real-life application is truly awesome and as rewarding as solving a critical issue on the job. In parallel to my teaching runs my own dedication to learning. Staying informed of emerging and evolving trends, such as in virtualization and cloud computing, is both exhilarating and essential for maintaining the competitive IT edge of the organizations that I serve. My proven track record as a technology problem solver, my skills at open communication, and my commitment to ongoing learning and growth mean that your organization stays connected, informed, and productive, no matter what.
