Charles Boston Email & Phone Number

Rhode Island, United States

Greater Boston Area

An extremely hybrid role typically seen in smaller and locally based companies. Reporting directly to the President of the company, my role is a combination of growing our book of business by closing new commercial accounts, managing our existing commercial accounts, managing our corporate marketing strategy and engaging residential customers on a daily basis to support their service needs.

Greater Boston Area

Build and grow a book of business including a combination of new accounts and what were considered to be the branch's stagnant growth accounts. This was achieved by various methods of lead sourcing, pipeline building and relationship fostering including the utilization of cold calling, outreach via multiple social media platforms and frequent in person appointments on site at the client's location.

Ashland, Ma

As an Account Manager within the Technology/Medical/Logistics vertical, it is my responsibility to help maintain the relationship of at times up to 13 accounts, while executing initiatives to continuously improve gross profit and grow revenue by closing additional deals with existing contacts and new leads.

Ashland, Ma

As Inside Sales Manager at OnProcess Technology, I developed and put into production the what is now being executed process of how the Inside Sales department prospects and qualifies sales leads in order to set up meetings between my sales team’s industry executives and the vetted leads.*Position highlight: Among the many leads prospected, qualified and scheduled initial meetings with, the most successful led to a closed $2M ACV deal with a top telecommunications company.

Ashland, Ma

As the Delivery Services Manager on the Broadband Reverse Logistics team, I have the responsibility of managing the client relationship of the Comcast, Bright House Networks and Suddenlink accounts. This consists of generating results reporting and presenting it on a weekly/monthly basis, monitoring production, facilitating new program launches and ensuring process quality.

Ashland, Ma

As the Delivery Services Manager of the Juniper Networks account, it was my responsibility to foster the client relationship while managing a production team of 40+ employees in 3 countries (United States, India and Bulgaria) that globally serviced the following programs.o Dispatch (RMA Processing)o True Up (Install Base Reconciliation)o Problem Shelf (Discrepancy Resolution)o Engineering Change Order Purges (Inventory Depot Quality)o Factory Change Order Swaps (Customer Inventory Quality)o Customer Case Management o Asset Recovery (Reverse Logistics)

Ashland, Ma

As Production Supervisor of the Juniper Networks account, it was my responsibility to oversee the Asset Recovery, True Up, Problem Shelf, ECO Purge and FCO Swap programs.o Position highlight: Training a team in Kolkata India via web conferencing and transitioning the Swap, Purge and True Up programs to this team in order to facilitate an increased return on investment for my client.

Ashland, Ma

As a Veterinary Technician, it was my responsibility to treat patients, distribute medications, administer emergency care and provide assistance during surgical procedures.

Degree In Communications

Activities and Societies: Program Director of WGAO FM (Power 88)Radio Broadcasting

Education record

Activities and Societies: WrestlingWrestling, Judo