Charles Bradshaw Email & Phone Number

Atlanta, Ga, Us

Atlanta

When we look at the state of the workplace, we see too many inefficiencies and breakdowns in processes, technology, and leadership that are painful.When we really look at what’s going on, we see people who:▶️ Are trying to deliver world-class services, but are slowed down by legacy technologies▶️ Aren’t able to make good decisions about how to move the company forward because they don’t have the visibility they need to understand the pulse of the company▶️ Work more hours than they should to complete tasks the hard way because automation isn’t in place to make the job efficient▶️ Live in a constant state of trying to catch up and are lost in the day-to-day, not able to lead the company using creativity or innovationWe bring the best team and use world-class problem-solving abilities and advanced technology expertise to help our clients alleviate FRUSTRATION and ROADBLOCKS in their business processes so they can get back to the kind of work they do best – serving their clients and making the impact they set out to make in the first place.After working with Cloud Performer, our clients feel:▪️ EMPOWERED to deliver world-class services with ease and flow▪️ CONFIDENT in their ability to make good decisions to move their company forward▪️ RELIEVED and ENERGIZED because they can now focus on more impactful and innovative initiatives for their business▪️ CREATIVE and INSPIRED and opened up to new possibilitiesWe will always do right by our clients, and we intend to simplify their work so they may enjoy the day to day activities of running their business and focus on doing good in the world the way they have envisioned it.**We truly get there together.**

Greater Atlanta Area

* Lead initial requirements gather session between Perficient project team and client teams* Coordinate and document project requirements tailored to the needs of each client* Provide consistent, clear communication to each client (project status, burn rate calculations, etc.)* Perform Salesforce configuration (user setup, page layouts, workflow, etc) as required

Atlanta

* Lead initial requirements gather session between Enablepath project team and client teams* Coordinate and document project requirements tailored to the needs of each client* Provide consistent, clear communication to each client (project status, burn rate calculations,etc)* Coordinate the work of up to five resources per engagement* Perform Salesforce configuration (user setup, page layouts, workflow, etc) as required* Manage the needs of five to ten clients at any given time

Greater Atlanta Area

* Coordinate and document business requirements from vendors, marketing, education, and information technology groups (contact with entry-level through senior management) for all IT projects* Develop and manage IT project timelines from a business perspective* Manage status, schedule, and sponsor expectations through weekly meetings with project sponsors

Atlanta

* Coordinate and document project requirements from sales, vendors, marketing, production, and information technology groups (contact with entry-level through senior management)* Develop and manage project timelines for multiple national accounts* Manage status, schedule and sponsor expectations through multiple weekly status and issue meetings with all impacted parties

Greater Atlanta Area

* Coordinate and document project requirements from external customers, finance, customer service, fraud, sales, and marketing groups (contact with entry-level through senior management)* Develop and manage project timelines and platform releases with development organizations (both information technology and engineering groups)* Manage status, schedule, and sponsor expectations through regular status and issue meetings with all impacted parties* Develop test plans in conducting and managing customer acceptance testing for releases* Select, evaluate, and create contracts for vendors* Coordinate, on average, fifteen concurrent projects of various sizes with capital costs exceeding $500,000

Greater Atlanta Area

* Manage team of thirteen employees supporting the TRIS application, a HP/Unix-based system (order entry, inventory, provisioning, billing, etc.)* Coordinate support for 2,000 users located throughout the United States* Evaluate existing application and provide desired user enhancements and service requests to system vendor* Perform and coordinate field site visits to user locations providing updated application information and training* Assemble and communicate system issues and performance through weekly and monthly reporting (system users through senior management)

Greater Atlanta Area

Senior Analyst Programmer, Technical Paper Sector (1996-1998)* Technical consultant for conversion of existing mainframe order entry system to a purchased HP/Unix-based mill system (order entry, scheduling, shipping, etc.)* Evaluate current system interfaces workflow and implement required interfaces as part of the new system* Manage analysis, design, and implementation activities of project team using Navigator system development methodology* Coordinate support roles with corporate infrastructure teams Analyst Programmer, Nonwovens Sector (1993-1996)* Designed, managed, and implemented system modifications for a terminal-based HP/Unix shipping/inventory application at four distributed mill sites* Lead the system user group for the sector to identify opportunities for system improvements* Created training materials for system and conducted training classes on system for client base (shipping associates through mill management)* Served as primary technical consultant for system issues and coordinated overall support for over 300 users Business Systems Associate, Consumer Sector (1991-1993)* Designed, implemented, and maintained logistics/shipping portions of corporate order entry system (mainframe-based) used in over 20 mill sites* Supplied system documentation and training for corporate order entry system to quality assurance team

Bachelor Of Business Administration (Bba), Management Information Systems & Finance

Associate Of Arts (Aa)