Charles Cook Email & Phone Number

United Kingdom

Work in a Security Operations Centre (SOC) in Brisbane whereby main duties are:- Provide security analysis, advice, threat hunting for ECSC’s Managed Services clients.- Assist in Incident handling.- Adhere to Payment Card Industry Data Security Standard (PCI DSS) - Developing customized rulesets and decoders for client environments - Security Information and Event Management (SIEM) Opensource Wazuh - Analyze to WAF Traffic pattern behavior- Analyze of SIEM log ingested from API Azure , 0365, Defender , MCAS, Sysmon, Windows Events ,Sophos, AWS.- Conducting investigations on network traffic, analysing logs from different log sources, performing PCAP analysis with tools such as t-shark, Wireshark, and Snort

- Working with team of IT professionals - Microsoft Platform services, Microsoft Azure, Azure AD (Entra ID), Onprem AD, Exchange Online, MS O365, Teams, Intune MDM, MS Windows 365 Cloud PC, Sharepoint - Supporting legacy System RITEQ, Carelink - Use of Cherwell (Ticketing System)

The Real Estate Institute of Queensland (REIQ) is the peak body representing real estate professionals across Queensland.- Work alongside with ICT Manager- Support / Administering Microsoft Platform cloud services, Microsoft Azure, Azure AD, Exchange Online, MS O365, SharePoint Online and OneDrive, Teams, Teams calling, Intune MDM

ABTechnologies is a leading Managed IT Services, Security and Cloud Solutions provider to the Small and Medium Business market throughout Australia.

Magenta Retail has been providing specialty retailers in Australia and NZ with leading edge solutions for more than 20 years. We provide a complete suite of solutions covering in store, back of store, central office, warehouse, and web store. One seamless end to end solution or take only the components you need.

A comprehensive IT management service combining your networking, security and general IT requirements to ensure every facet of your IT infrastructure is monitored and managed to deliver peak performance to your business.

- Working within the RACQ Environment- Working with team of IT professionals- Working in Managed Service Provider Environment

Eagle Farm

- Reporting to the Commercial Director- Managed CMS / Website- Managed company fleet devices (iOS , Andriod) via MDM AirWatch- Responsible and maintain IT Infrastructure- Procurement of IT Hardware's / Software Licensing- Coordinate IT Projects from start to finish- Liaising with external IT Vendors / MSP

Wacol

- Working with team of IT professionals - supporting over 1000+ employees- Support various applications within the Volvo EnvironmentAutoCAD, SAP, GPS, Mocha VF32 (AS400), ProEngineering (PTC)

Coorparoo

- Working with small team of IT Professionals- Technical Support via phone or Face to Face- Server's & PC's Maintenance

Darwin, Australia

- Installation/maintenance of photocopiersLexmark, HP , Fujixerox- Servers Maintenance- Desktop & Laptop repairs / installation / configuration (Dell , Toshiba, HP)- PM (Preventative Maintenance) of Automated Teller Machine (NCR,DieBold)- on call base after-hours- Working within IT Professional teams.

Diploma, Web Development

- Manage IT Projects - Verify Client Business requirements - Investigate and Design e-Business Solutions - Design Digital Simulations.

Certificate 3 In Information Technology Part Of Cyber Security, Computer And Information Sciences And Support Services

Activities and Societies: - Protect devices from spam and destructive software - Protect own personal online profile from cyber security.

Bachelor'S Degree, Information Technology