Charles Caldwell Email & Phone Number

Washington, Dc, Us

Frisco, Texas, Us

Fairfax, Va, Us

ElderTree is the leading provider of compassionate care management solutions for older adults in the Washington DC metro area. We deliver clarity and peace of mind so that you can be the spouse, son, or daughter again. Serving Northern Virginia Since 2004.

Mclean, Va, Us

Deliver an embedded analytics platform to software vendors to enhance their SaaS applications.Highlights of Key Achievements: • Rapidly scaled team acquiring 1,000 customers with $60M+ ARR and growing the technical field teams to 50+ personnel in a global organization of 250 across North & South America, UK, Ukraine, and China • Acquired four companies, integrated operations, and aligned the product portfolio and roadmap execution.• Sold the company first to a P/E firm, then again three years later to Insight Software.• Built a global product management organization of 15 employees inclusive of product managers, product owners, and UX designers, overseeing a portfolio of five products and a roadmap to drive business results• Created a customer success organization to transform underperforming internal functions and support renewal of 80% of Logi’s ARR base in a single year, improving renewal rates above 90% • Deployed standard playbooks for the customer journey from product evaluation to implementation, resulting in organizational-level product alignment• Cultivated strategic relations with key customers at trade shows and conferences to boost product revenue, producing seven-figure ARR deals.

Mclean, Va, Us

Tysons Corner, Va, Us

• Designed, built, and executed a $2M analytics practice project including development of workforce and professional services content • Created a strategic plan using data analytics for a business unit worth ~$11M, including operations, pricing, courseware development, facilitator selection/delivery, marketing, sales, proposals, and performance tracking

Raleigh, North Carolina, Us

• Served as trusted advisor and consultant to executives, business leaders, and peers related to technical implementation, and business and product issues for ~$350M global clinical research organization supporting +2,100 clinical trials in +60 countries on 6 continents. • Designed, built, and provided support to 2,000 users of Hyperion Essbase databases, Compass Management System’s reports and database schema, and Projected Hours application. • Coordinated and led all implementation and maintenance efforts impacting corporate reporting and analysis systems. Managed data warehouse, ETL, and corporate dashboard projects. • Provided ongoing updates to sponsors and system owners on development priorities, progress, project status, and performance data. • Aided RFP, proposal, and vendor selection. Administered staff training, appraisals, salaries, and development.

Montréal, Québec, Ca

•Coordinated broad range of consultants on multiple BI projects located throughout US for boutique consulting firm specializing in Hyperion and Oracle implementations. •Managed client relationships. Resolved problems. Collaborated with vendors on repairing major issues. •Developed, tested, and implemented system changes, upgrades, and patches. •Created ad-hoc queries. Configured user accounts, and server information. •Ensured reliable data backup. Maintained system documentation.

Oakland, Ca, Us

•Developed and delivered cutting edge financial, accounting, and sales application systems under limited budget and resources for +$4.5B global manufacturer of various food and chemical products. • Consulted with stakeholders. Gathered requirements. Defined specs. Presented updates.

Master Of Business Administration, Concentration In Small Business, Entrepreneurship & Decision Sciences

Bachelor Of Science, Maritime Transportation