Charles C. Email & Phone Number

Ajax, Ontario, Canada

• Successfully managed the overhaul and repair of three programs simultaneously.
• Prepared and communicated daily, weekly and monthly plans and schedules for R&O shop operations to meet the expectations of our customers efficiently.
• Monitored job progress closely and maintained regular updates for Customer Service Representatives regarding their status.
• Revised plans and schedules to adapt to changes in customer demand, unforeseen disruptions or AOG requests.
• Liaised with other departments to ensure the availability of material and tooling at the right time to support the shop floor schedule.
• Participated in demand planning and inventory forecasting to help maintain optimal stock levels, prevent excess inventory and stockout.

Oakville, Ontario, Canada

• Developed and maintained production schedules to ensure maximum performance and timely completion of orders.
• Monitored production processes and consistently updated program managers with job status and expected delivery dates.
• Collaborate with shop floor lead hands to align priority dispatches with the production schedule.
• Ensured the availability of material and CNC program to support the production schedule.
• Identified and reported production issues to the Production Manager, proactively seeking solutions to minimize disruptions and implementing mitigation measures.
• Worked closely with the Planning manager to identify bottlenecks and suggested ways to continuously improve production efficiency.

Oakville, Ontario, Canada

• Determined material requirements based on MRP schedules and ensured materials were available to support production schedule.
• Timely release of work orders to the production floor to avoid any interruptions.
• Coordinated with Program Managers to adjust lot sizes and safety stock as needs fluctuate.
• Worked closely with the procurement team and inventory clerk to find offcuts and obsolete stock in case of scrap or pull in orders.
• Communicated material shortages and late deliveries that might affect production to the Production Planner in a timely manner.
• Participated in annual physical count.

• Proactively managed the day to day operations of the restaurant.
• Effectively handled customer complaints and implemented improvements where possible.
• Ensured compliance with health and safety regulations.
• Forecasted and managed stock levels efficiently.
• Identified and minimized waste to control operational expenses.
• Managed administrative tasks and paperwork effectively.

Toronto, Canada

• Restocking of goods to ensure adequate stock level to meet business needs and goals
• Worked with the sales manager to forecast the likely demand of goods and determine the type and quantity of goods to procure
• Researched, evaluated and negotiated with potential suppliers in terms of best price, quality, delivery schedules, and commercial terms
• Prepared, review, and send purchase orders to vendors
• Ensured proper import documents have been received from the suppliers and forwarded to the customs broker for customs clearance
• Negotiated with shipping companies to ensure the best pricing on the shipment of goods

Toronto, Ontario

• Assisted in the planning and execution of orientation for International and Exchange students.
• Guided international students through the registration process.
• Provided appropriate and relevant information, advice and support in responding to questions from international students.
• Meticulously prepared letters for international students required for study permits and work permits.
• Assisted with other administrative duties and projects as required.

Toronto, Ontario

• Answering phone calls
• Booking appointments
• Knowledge use of Banner
• Preparing information packages for prospective students
• Answering inquiries for students
• Assisting in special events like job fairs, open houses and info sessions