• Led a team to develop a repeatable process to manage the seamless migration of 1200 users from leased Lenovo to new Dell PCs at eleven locations across the United States while ensuring an efficient migration with minimal disruption to end-users productivity. • Coordinating with stakeholders at all levels to effectively determine migration timelines, schedule end-user and vendor resources for data migration and communicate status, while managing a team to build-out hardware and load software for PC distribution.

• Requested to lead SalesSolution Program of $4MM -- responsible for managing three Project Managers and successfully delivering +30 Projects 2020-21, including project deliverables: Schedule, Change Controls, Senior Management Communication, issues and risk mitigation, SIT/UAT/PT testing, application integrations, deployment planning and successful Project completion• Successfully led 3 of Organization’s 11 Key Win Projects in 2021 including high-profile GM Corporate initiative. Each project involved managing clear communication with multiple teams, requirements gathering, web development, testing, management of issues/risks, and timely release, for multiple applications• Led OnStar Global Expansion into Middle East and South America regions using Agile system development life cycle: PI planning, schedule development, Change Mgmt, status tracking, risk mitigation• Requested to lead DealerPlus 2019 PSA Program -- responsible for five Project Managers and nine Projects for accelerated Opel Vauxhall application transition to PSA Group’s European datacenter• Facilitated Project Management Information Sharing Meetings, scheduling topics and presenters twice monthly for 40 PMs, while working to improve overall content and expand attendance by conducting an online survey, evaluating results and implementing improvements• Trained and mentored two new PMs on GM enABLE process as well as project specific tasks, while also mentoring a College Hire• In addition to Program Management duties: IT Workday Implementation Champion, planned and facilitated Team Building Events including multiple GM Volunteer events, Team Outings/Picnic and GM Plant Tours which improved company satisfaction and employee retention by 10%.

• Managed $2.1M Dealer Products & Services rebrand project to change dealer-facing marketing materials, forms and websites from current GMAC branding to Ally Bank.• Coordinated requirements gathering through to Business and System requirements document creation for 22 different Business Units in accordance with SDP methodology.• Guided project through GMAC SDP Plan & Define tollgate approval process in preparation to begin Construct phase of project.• Utilized requirements and vendor estimates to develop $2.1M detailed project budget. • Authored weekly project status reports for senior management and business unit clients.

Assumed program and account management responsibilities for web site re-architecture and lead management projects. Wrote Statement of Work, budgets and project plans for multiple web projects. Managed development and successful release of web sites for international clients.

Directed multiple vendors for Chrysler's B2C Web Program Office (WPO), to ensure web projects were developed to Chrysler Web Site Quality Standards including: overall program management, documentation accuracy, usability requirements, technical standards, application development provisions, database server configurations and User Acceptance Testing (UAT) activities.

Responsible for Program Management of sallyfoster.com site and all custom external client Saver's Guide sites. Sallyfoster.com included managing initial launch of site, subsequent spring sales line, and yearly product and site upgrades. Worked with client to develop site vision, business requirements, flow and wireframes. Also managed development of technical requirements, allocation of creative and programming resources, project timelines and milestones, site development and successful site releases.

Managed development and successful refresh of Newcourt Corporate Internet site including extranet sub-sites. Spearheaded site design, development and initial launch of Newcourt Corporate intranet site, servicing 8,000 employees internationally. Also managed development and release of interactive CD-ROM sales force training tool.

Successfully managed a 28 person team servicing multiple GM accounts across North America. Developed and successfully executed a recruitment campaign resulting in the hiring of 15 new employees to accommodate a 100% increase in work volume. Also recognized for improved client relationship and employee survey satisfaction levels.