Charles Lehmann Email & Phone Number

Staten Island, Ny / Remote From Fort Collins, Co

Notable Achievements:► Transitioned from sales to executive role to consultant for VIP clients while providing seamless service. Contributed to Victory’s outpacing 3 major competitors for customer satisfaction. ► Managed business development, sales force personnel, new national account development, and project management of major consolidations for a $25M, 48-state authorized United Van Lines agent ranked among largest providers of international corporate relocation services. ► Achieved consistent annual sales growth of 10-15% through effective leadership of an 18-person sales force, and facilitation of trust and relationship-building internally and externally.► Serviced national account base while continually selling new corporate accounts. Negotiated national accounts with Citicorp, PricewaterhouseCoopers, AT&T, NBC, Verizon, and Alcoa. ► Implemented industry-leading 24-hour/7-day Pro-To-Call network providing clients with comprehensive project status information.► Exceeded industry standards for claims resolution performance; restored customer satisfaction within 48 hours of most major damage claims.► Regained the confidence of a very high profile account, relocating employees of Verizon Wireless by providing exceptional customer service via consistent communication, prompt follow through, and ensuring a better prepared moving team to assist with the client needs.

Fort Collins, Colorado Area

Notable Achievements:► Led executive level sales with commercial clients in the Northern Colorado territory. ► Successfully expanded the corporate sales side of the business by identifying decision maker at large corporate projects and building relationships throughout the sales process. ► Enabled company to penetrate new commercial markets by leveraging corporate sales skills, including proactively identifying clients in need of business furnishings.

Fort Collins, Colorado Area

Notable Achievements:► Performed pre-move consulting on cross-town and nationwide relocations as an origin agent affiliate of United Van Lines. ► Conducted extensive grassroots marketing and sales prospecting within Northern Colorado. ► Demonstrated exceptional goodwill and customer service through timely intervention and customer follow-up throughout several moving projects that encountered unexpected adversity.► Received multiple letters of commendation for accountability and commitment to customer satisfaction.