Charles Monroe Email & Phone Number

San Mateo, California, Us

Salzburg, Austria, At

Product manager of acquisition, retention and personalization features for Red Bull TV

Bellevue, Wa, Us

Build, Ideate and define internal tools and infrastructure to support TVision objectivesCollect business requirements from stakeholders for Video Engineering Operations (VEO) teamDocument and present proposed process changes on behalf of software developmentCoordinate with other T-Mobile teams on goal-line acceptance of VEO projectsAdvise on current industry approaches and solutions to TVision challenges

Build and organize DevOps scrum team for PlayStation Vue operationsManage backlog and priority of business requests for the PlayStation Vue DevOps team Execute the DevOps components of PlayStation Vue operations alerting and monitoring plansAssist in the recruitment and hiring of developers and operations specialists for PlayStation VueServe as a primary interface between PlayStation Vue operations and Engineering Co-found PlayStation Vue Tier 2 operations teamProvide support and training for frontline operations in the area of client engineeringPublicly present and evangelize the cloud infrastructure, data analysis and tools created by PlayStation Vue operations to other departments

San Mateo, California, Us

Plan and initiate regression test runs for multiple clients in the PlayStation Vue ecosystemManage assets engaged in development, automation and regression QA liaise with platform holder certification teamsProvide reliable, on demand reports of client milestone status to stakeholders of all levelsAffirm and document release approval on behalf of QA leadership for assigned clientsInvestigate anomalous reports in customer service, social media and telemetry tools (Conviva and Omniture)Represent QA during client release proceedingsJump start QA for new teamsRapidly spin up and execute tests against service layer and operations requirementsRegularly compile and project QA vendor costsChampion QA leadership initiatives across all PlayStation Vue teams and departmentsContribute to the strategic vision of QA for PlayStation Vue

Tokyo, Jp

Coordinate QA effort for the PlayStation clientEvaluate and estimate testing requirements for new featuresProvide guidance and direction to the PlayStation client scrum team's QA engineersGroom the test plan and test sets for regular comprehensive and regression testsTrigger, release phase dependent, QA functions and provide on demand status/estimates to other project departmentsLiaise with PlayStation format, PlayStation Vue business operations and represent the QA department in day to day communications with departments in relation to the PlayStation clientAlign client test teams on features and methods developed on the flagship clientTrain team additions in the use and configuration of the PlayStation client test environment

San Mateo, California, Us

Second QA hired to PlayStation Vue TV serviceAgile QA against story acceptance criteriaBackfill test plan for stories prior to QA engagementTest Plan/Set preparation and grooming ahead of regular regression 3rd partyValidate the delivery of features, services and backend solutions from 3rd partiesSupport and assist a development team transitioning into Agile/Scrum methodology

El Segundo, Ca, Us

Creation, execution and maintenance of Test Cases and Test Scripts Perform User Acceptance, Performance, Manual, Integration and Boundary Testing on Consumer Set Top BoxesReport and track issues in HP Quality Center (Mercury) and JIRA databases Investigation of Field reported "Show Stopper" issuesNetwork Emulation Testing in a Unix (Bash) environmentTest interaction between consumer Set Top Boxes and mobile (iOS and Android) platformsAssist in creation of automated test procedures

Novato, California, Us

Evaluate 2K partner modified titles for release on various online services Hastily obtain working familiarity with a wide range of titles spanning decades Work side by side with console compatibility departments for PSN/XBLA rereleasesChampion feature parity with original releasesHelp to shape a rapidly developing facet of 2K’s QA service

Oversee and expanded studio production practices Advise the business team during contract phaseMaintain studio schedulingArt, Design and Engineering team managementTrack milestone deliverables and internal development objectivesCompile to delivery milestone submission preparation and delivery Coordination with publisher and IP stakeholdersStudio-wide human resources (hiring, performance evaluation, conflict resolution, dismissal and exit interviews)Organize, facilitated and presented studio postmortemsWork closely with publisher marketing and public relationsAssist publishers throughout QA and localization processesProvide junior level assistance to art, design and programming teams when necessary

Manage internal QA and set studio test practicesOversee outsource QA/Loc teamsAdvise publisher producers for QAGuide studio defect tracking and project management software purchases Lead daily QA and project status callsTrack milestone deliverables and internal development objectives “Compile to delivery” build preparationPrepare console format registration and submissionOrganized studio playtestingSetup demos for press eventsHardware maintenance and systems admin

Burbank, Ca, Us

Test plan creation and executionEvaluate game titles for product milestone acceptanceDS, PC, PS2, PS3, Wii and Xbox 360 functionality testing and build mastering Preparation of PlayStation Submission PackagesInternal and external software demonstration

San Mateo, California, Us

Evaluate submissions to format test team PS2, PS3 and PSP functionality testingDraft sections of format results documentation

Bachelor Of Science (Bs), Anthropology

Education record