Charlie has over 18 years experience as a software/hardware technician in the AV, Semiconductor and Medical Industries. Customer-focused, results-oriented attitude, he has achieved successful results by developing creative strategies, building capable support teams, and rendering personalized service to his customers. Strong project management skills with the ability to work with people at all levels, possessing sound judgment and tact. Charlie has extensive experience serving as an instructor on various software applications and implementations to many diverse audiences.A worldwide traveler throughout the United States, Asia, and Europe, Charlie has the ability to troubleshoot and analyze a system problem and/or hardware problem down to the component level.Semiconductor Software/Hardware SupportImplemented and managed various tools:· Sentinel· Mypro· E3· iProcess· MBTCExperience:· Solaris (6, 8 and 10) Support· Unix ksh· SUN Rackmount Server Installations· Semiconductor Tool Controller Installations/Support· IT and Networking Support· Onsite and Online Training
Listed skills include Semiconductors, Electronics, Troubleshooting, Unix, and 17 others.