Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) Email and Phone Number
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) personal email
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• 15+ years of proven client services expertise for critical IT projects; facilitating workshops, presenting complex technical concepts, understanding business complexity and project interdependencies, achieving customer satisfaction at client locations in USA, Europe, and in Asia• Extensive experience in managing IT projects and associated budgets; proficiency in agile and waterfall project management methodologies and associated project management tools; focus on building and maintaining a strong relationship with project stakeholders• Pioneered an opensource application that won the ‘Digital Opportunity Award’ presented by World Information Technology and Services Alliance (WITSA); presented the opensource application at the 9th Edition of Asia’s Premier Convention on Opensource held in India
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Chief Technical Officer (Cto)Ruach HoldingsSri Lanka
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Senior Technical AnalystSoundmouse By Orfium Jul 2023 - Present26 Litchfield St, London Wc2H 9Tz, United Kingdom -
Client Services ManagerCloud Solutions International May 2021 - Jul 2023Kingdom Of Saudi Arabia, P.O. Box 31462 Riyadh 11372 Uruba RoadHead of the client services team who services the client hospitals (doctors, nurses etc.) spread across Saudi Arabia, using the healthcare product; this includes requirement management. -
Head Of Service DeliveryWebquarters® Jan 2020 - May 2021Windsor House 6 Windsor Way, Knutsford, United Kingdom, Cheshire, Wa16 6Jb.Delivery Lead for IFS and Microsoft domain clients spread across UK, Europe and Asia, and for the 100+ employees within the company who provide implementation and support services within the domains -
Client Services ManagerUnicorn Solutions (Pvt.) Ltd Jul 2017 - Dec 2019Thor Dahlsgate 1 A, 3210 Sandefjord, NorwayProduct Owner of the debt collection product of the company, for the clients spread across Norway and Europe, and for the employees of the company who provide implementation and support services -
Project Delivery ManagerRs Metrics Aug 2015 - Jul 2017205 E. 42Nd St, 16Th Floor, New York, Ny 10017, United StatesBusiness Domain Expert and Business Process Owner for the automation processes of the company who has clients, spread across USA (the largest retail stores namely Walmart, Target, Kohl’s etc.) -
Principal Owner - Akura OpensourceVirtusa Jan 2014 - Jul 2015Pioneer of an opensource application that won the World Information Technology and Services Alliance (WITSA) Global ICT Excellence Award; the application was presented at Asia’s largest Opensource Convention held in India -
Business Development Consultant - Jpmorgan Chase & Co. (Onsite New Jersey, Usa)Virtusa Dec 2012 - Dec 2013575 Washington Blvd Jersey City, Nj, 07310-1616 United StatesOnsite Lead who led the clients and the development teams (based off Sri Lanka and India), during the implementation of mobile applications
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Business Development Consultant - P&O Ferries (Offshore Colombo, Sl)Virtusa Mar 2010 - Dec 2012Eastern Docks, Dover Ct16 1Ja, United KingdomManaged the clients and the development teams, during the implementation of the ERP solution which integrated the port activities between Dover and France
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Business Development Consultant - Fis (Onsite Milwaukee, Usa)Virtusa Feb 2008 - Feb 20104900 W Brown Deer Rd Milwaukee, Wi, 53223-2422 United StatesOnsite Lead and an integral part of the Business Analyst team at the client location, working with the industry experts of the company, to generate a fully automated accounting application
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Business Development Consultant - Thomson Reuters (Onsite Michigan, Usa)Virtusa Feb 2007 - Jan 20086300 Interfirst Drive. Ann Arbor, Michigan 48108. United StatesOnsite Lead who managed the requirements of the clients, and the development teams (based off India) to centrally manage the client patents distributed globally
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Business Development Consultant - Openreach (Offshore Colombo, Sl)Virtusa Aug 2006 - Jan 2007123 Judd St, London Wc1H 9Np, United KingdomManaged the teams who acquired time and industry critical British Telecom applications from the vendors of BT and who were responsible for the functionality of the applications thereafter
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Business Consultant (Offshore Colombo, Sl)Ibm Oct 2003 - Jul 20061 New Orchard Road Armonk, New York 10504-1722, United StatesManaged requirements of the internal products, was responsible for the requirements elicitation, technical design documentation, implementation and support activities -
Business Consultant (Onsite Oslo, Norway)Markus Data As Sep 2001 - Sep 2003Rosenholmveien 25, N-1414 Trollåsen, P.O. Box 591, N-1411 Kolbotn, NorwayOnsite Lead responsible for the clients spread across Norway and Europe, and for the employees of the company who provide implementation and support services for the debt collection product
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) Skills
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) Education Details
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Management Information Systems & Services
Frequently Asked Questions about Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®)
What company does Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) work for?
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) works for Ruach Holdings
What is Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®)'s role at the current company?
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®)'s current role is Chief Technical Officer (CTO).
What is Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®)'s email address?
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®)'s email address is su****@****ail.com
What schools did Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) attend?
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) attended The Manchester Metropolitan University.
What are some of Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®)'s interests?
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) has interest in Social Services, Children, Education, Environment, Science And Technology, Animal Welfare, Arts And Culture, Health.
What skills is Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) known for?
Charles De Silva (Bsc(Hons)Uk Csm® Cspo® Safe® Itil4®) has skills like Agile Methodologies, Rup, Requirements Analysis, Business Analysis, Sdlc, Integration, Microsoft Sql Server, Oracle, Uml, Asp.net, Management Consulting, Pre Sales.
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