Assisting organizations with Program and Project Management of Strategic Application initiatives.- Microsoft Power Platform- MS Dynamic Business Central Implementations- Salesforce.com Implementations- Global ERP( JDE/SAP/Epicor) Deployments- Business Intelligence Solutions- SharePoint/Office365

Sustainability Transformation

Retained as an IT visionary to stabilize and enhance the ERP system that was implemented in mid-2008 and develop short and long term plans for IT to assist the business with growth. Implemented IT Governance to prioritize projects aligned to business growth plans. Set direction for the implementation of a portfolio of solutions; ERP (Supply Chain), Retail POS Solution, Mobile Salesforce, Trade Promotion Management and Microsoft Collaboration Tools. Developed Cloud Strategy and transitioned ERP environment from on premise to the Cloud. • Chief consultant on technology to the CEO and Executive team. Contribute to the definition of key strategic business objectives leveraging Lindt’s IT capability. • Reduced costs by negotiating vendor contracts and initiating performance standards for infrastructure support and outsourced development• Improve service levels and establish rapport and credibility with department heads.• Migrated JD Edwards (ERP) to the Oracle Cloud with integration to satellite supporting business applications• Managed the deployment of a mobile solution on IPads for the Sales Force in a three phased approach to eliminate paper, improve communication and reduce duplication of work through seamless integration to JD Edwards (ERP) system for Order processing• Established process to prioritize projects and provide regular updates• Implemented Task Management Solution for identification of day-to-day requirements and resolution feedback• Hire, manage and retain staff while fostering productivity, quality and initiative.• Maintain balance between full-time and contract resources to manage cost• Provide mentoring and coaching to develop staff

Key initiative was to assist with pre-sales during the RFP process to engage new client. After successful bid, played the role of Solutions Project Manager to facilitate the implementation of JD Edwards to manage the Supply Chain activities, from receiving to warehousing, inventory management, shipping and transportation. • Contribute to the definition of key strategic business objectives leveraging Nadiscorp’s IT capability.• Software systems upgrade strategy in line with business growth• Migration of JD Edwards World Sales, Distribution and Financial modules to EnterpriseOne 8.12• Manage and optimize the use of TruckMate for Dispatch, Auto Rating, Accounting and Billing• Introduction and integration of new technology to align with long-term strategic vision• Implementation of RFID solution (RFgen used to optimize the flow within supply chain for Purchase Orders, Pick/Pack & Sales Orders)• Manage development and enhancements to software solutions to gain operational efficiencies and increase productivity• Work closely with department heads to review clients requirements and internal process improvement plans• Involved in the design decision of business solutions development under the .Net platform• Improve service levels and establish rapport and credibility with department heads.• Implemented a helpdesk solution to manage service requests and provide IT performance visibility to the rest of the organization. • Hire, manage and retain staff while fostering productivity, quality and initiative.

Retained to develop IT Governance, Segregation of duties for staff and implement Software Development Life Cycle to improve the customer satisfaction levels of application solutions deployed. Inherited additional areas of responsibility to streamline based on best practices. • Managed the development of software applications for major corporations, financial institutions, insurance companies, and government organizations from design through implementation.• Managed SDLC (software development life cycle) of new systems and enhance & modify existing systems as required by the clients, ensuring that Service Level Agreement standards are met• Worked closely with Directors/Operational Managers to review client requirements and provide project plans and timely reviews of project status• Audited existing processes and re-engineered systems if required• Ensured that technical specifications, functional requirements and change requests are well documented & maintained.• Maximized usage of skill-set available to provide efficient solutions (ECM, PeopleSoft, Cisco IPCC)• Put together an education plan to ensure that staff skill-set is kept in line with future technologies• Played an important role in Resolve’s technical direction by developing a short and long term strategy for software development• Migrated to .NET environment• Managed internal billing for software development to ensure that IS budgets were met.

Manage IT Operations Infrastructure and Development

Manage IT Operations, Infrastructure and DevelopmentInternational ERP Solutions Project Management for Africa, Middle East and Eastern Europe