Charles Dodd Email & Phone Number

Mclean, Virginia, United States

Mentored and coached a team of 15 KYC team members and collaborated with technology partners, relationship teams, and risk advisors ensuring commercial financial services KYC due diligence adherence and risk mitigation.➡ Reviewed high- and Medium-risk refresh cases and managed a queue of elevated volumes of caseloads from all commercial bank lines of business including casinos, commercial cards, commercial real estate, and dealerships while meeting or exceeding all quality standards and leveraging KYC, AML, BSA, and OFAC expertise.➡ Mentor and coach new hires and contractors within the Commercial Bank KYC teams, providing feedback and guidance to tenured and new associates.➡ Met all Quality Assurance standards for review accuracy ADD, CDD, CIP, EDD, ACDD, OFAC screenings, high-risk reviews, and other approvals as a trusted business partner across all commercial bank lines of business.➡ Collaborated with cross-functional partners to to manage internal controls, create and edit job aids, enhance technology and mitigate risk.

Mclean, Virginia

Trusted partner within the KYC team, driving sound decision-making and knowledge sharing between cross-functional teams.➡ Using Salesforce, performed and documented comprehensive AML and KYC compliance analysis along with CIP, ACDD, ADD, CDD, EDD, OFAC Screenings, fraud prevention, risk mitigation, regulatory compliance, and data and document analysis and validation.➡ Served as lead KYC point of contact for several large commercial bank deals and created a comprehensive tool which is now the standard for managing large deals. The tool provided insight to management, Specialists and relationship teams to speed communications, provide feedback, and meet SLAs.➡ Proactively worked with technology, relationship teams, and other cross-functional teams to resolve issues, identify root causes and creatively solve various issues and concerns.

Phoenix, Arizona

In support of our Dealer Commercial Services department, performed in-depth client due diligence (CDD) and account analysis. Used analysis and research skills to verify, record and audit extensive CDD information. Validated compliance with all OFAC sanctions, Bank Secrecy Act (BSA), USA PATRIOT Act and internal and federal Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Performed a comprehensive KYC case focusing on Client (CDD), Enhanced (EDD), and Account Due Diligence (ADD) by reviewing financial, business, ownership, CIP and other personal information on privately held and publicly traded businesses, non-operating asset holding companies, individuals, MSB, NGO and PEPs. ➡ Effectively balanced quality, meticulous attention to detail and high levels of production. Completed 300+ due diligence reviews annually, the 2nd highest output, while maintaining a 99%+ first time accuracy rate.➡ Commended for my report-writing skills. Reports were clear, concise, factual and designated the risk category was backed by data and information.➡ Awarded the "Five-Keys to Success" award on three different occasions. These awards are were written by Relationship Manager and District Relationship Managers for going above by exceeding expectations and owning customer issues from start to finish.➡ Lead Product Verification Testing (PVT)/User Acceptance Testing (UAT) for new and updated due diligence reporting systems. Evaluated new technology to identify any issues or obstacles and provide feedback to developers that enhanced the user interface before we implemented new systems, selections and functionality company-wide.

Tempe, Az

My background in intelligence collection and analysis helped me quickly adapt my skills to the financial world. This role also provided exposure to complex financial data such as tax returns, credit reports, bank statements and income documentation. I ensured all documentation from prospective and current mortgage customers was collected as required by government and institutional regulations as well as all financial oversight laws.Some highlights of my contributions in this role:➡ Promoted from Junior to Senior Home Mortgage Consultant in eight months, four months ahead of schedule.➡ Analyzed applicants’ financial status and credit to determine profitability and feasibility of granting mortgage loans using databases to research programs and requirements for homebuyers. I provided data entry into each customer’s loan files to maintain accurate documentation. ➡ Built rapport with bank branch customers to discover mortgage needs and products they were qualified for while also developing and maintaining relationships with internal bank partners and external referral partners to obtain new leads and business to acquire new customers.

Phoenix, Az

I feel that I am a natural salesperson. I have learned that when I feel strongly about the product and how it can benefit the customer, I am very good at assessing customer needs and presenting product features and benefits. Beyond sales and marketing skills, this role affirmed that I naturally and effectively communicate with people of all ages, all backgrounds, all personalities and all cultures. Some highlights of my contributions in this role:➡ Used analytical skills to effectively allocate a $270,000 marketing and advertising budget. Using metrics analysis, I was able to exceed the national average of leads generated by 6% on our marketing efforts.➡ Evaluated operations to ensure we were optimizing resources, enhancing our productivity and ensuring compliance. After a complete program analysis I was able to reallocate funds. These changes enabled our leads production to improve by more than 8% in the first year. After a careful audit of all our records, I increased our documentation compliance by 38% in just 4 months.

Various Locations

I provided critical signals intelligence (SIGINT) from sea and land operations that were used to assess risks and identify vulnerabilities and threats – both imminent and potential. I supervised teams of up to 43 cryptologic professionals in SIGINT collection, analysis and reporting. I led teams and coordinated SIGINT gathering missions worldwide.Intelligence analysis is a process of collating large amounts of data, filtering out the most important information, finding the trends or anomalies and verifying data validity when determining the level of risk, threat or vulnerability. Prepared and delivered high-level briefs and intelligence information reports for strategic and tactical decision makers based on intelligence resources. Authored various technical reports and SIGINT electronic reports and was trained in writing Critic reports.Supported Special Forces units as the SME and technical advisor on the best method, procedure, technology and strategy for intelligence collection as well as the management of SIGINT and intelligence surveillance and reconnaissance (ISR) assets including UAVs in support of daily intelligence collection operations in various theaters of operation on land and sea. ➡ I always look for ways to innovate or improve methods. We needed to collect SIGINT near the border of a neighboring country while ensuring we didn't encroach that country's airspace. I came up with innovative collection methods, that were eventually used throughout the theater of operations, that accomplished both of these goals.➡ Managed ~39K hours of SIGINT collection and 3K+ hours of signal intelligence collection missions which resulted in 13K+ tactical intelligence reports and aided in the removal of more than 75 terrorist leaders and countless enemy fighters from the field. Teams collected data and 2K+ photos on 30 high-value targets (HVTs) . This intelligence information was critical in the preparation of high-level intelligence briefings and reports

Bachelor Of Business Administration - Bba, Emphasis In Finance, Graduated June 2019

Graduated Summa Cum Laude with a 4.0 GPA.

Associate'S Degree, General Studies, 3.96