As a Technical Sales Engineer at Radiator, I bridge the gap between sales and development, working closely with enterprise clients to deliver tailored solutions. My role involves providing technical expertise during the sales process, guiding clients through the intricacies of our enterprise web and software development offerings, including Shopify headless development, custom eCommerce solutions, and complex integrations.I collaborate with both the sales and engineering teams to ensure seamless communication, translating technical capabilities into clear business value for our clients. From conducting product demonstrations to providing technical support during negotiations, I’m dedicated to helping clients understand how Radiator can enhance their digital infrastructure and drive ecommerce growth through the latest frameworks and solutions.

As the Founder of Web Style Marketing, I lead a specialized agency focused on enterprise eCommerce development and digital marketing. My role encompasses strategic oversight, client relations, and driving innovation across our suite of services, which include Shopify Plus and headless development, custom software integrations, and full-scale digital marketing solutions.With a deep understanding of the eCommerce landscape, I’ve built Web Style Marketing into a trusted partner for enterprise brands, ensuring that we deliver tailored, high-performance solutions that fuel business growth. From overseeing complex web development projects to collaborating with industry-leading platforms like Reviews.io and Radiator.dev, I’m dedicated to creating impactful digital experiences that help brands scale and thrive in today’s competitive market.

As a Senior Technical Account Manager at Crowdcreate.us, I oversee and manage accounts for our enterprise clients, ensuring their success through expert technical guidance and tailored support. My role is centered around delivering strategic solutions that address the complex needs of large-scale organizations, facilitating seamless implementation, and optimizing our platform’s performance to meet their high standards.I work closely with enterprise clients to understand their unique challenges and objectives, translating these into actionable strategies and solutions. My responsibilities include handling technical inquiries, resolving project escalations, and maintaining strong client relationships to ensure satisfaction and success. Committed to delivering exceptional results,

Meeting with clients to determine requirements, timeline, resources, and scope of projectsClarifying a client's system specifications, understanding their work practices and the nature of their businessDeveloping agreed solutions and implementing new systemsDesigning, testing, installing and monitoring new systemsPreparing documentation and presenting progress reports to customersBeing involved in sales and support, and where appropriate, maintaining contact with clients.Identifying potential clients and building and maintaining contacts

• Configured and managed a network of 26 operating computers, 4 network copiers, performing data backups and responsible for disaster recovery operations• Integrated cloud-based sync-and-share software (Box.com) to support online workspaces and team collaboration• Worked with AT&T to install fiber-optic internet connection and configured router to set up a more efficient network• Installed, configured, and optimized a VOIP network of 26 phones• Configured and managed all E-mail and other user accounts for employees• Responsible for installing all software and maintaining updates including anti-virus security while monitoring network performance and making necessary adjustments• Supported staff with diagnosing computer and software issues• Responsible for training and motivating employees to increase their computer efficiency• Configure and Managed a cloud based Data Server for Calyx Point • Designed custom reports through Calyx Point Software• Designed custom fillable documents using Adobe Designer for employees