Content manager for Starbucks largest ecommerce website, https://www.starbuckscardb2b.com + email marketing + brand strategy + sweet PowerPoint decks

Growing the Starbucks Card Corporate Sales channel through sales, marketing and project management initiatives. Enhancing the effectiveness of the Card Corporate Sales website and driving new innovations in email marketing are key responsibilities.Currently managing customer experience and creative efforts for StarbucksCardB2B.com, the largest ecom channel at Starbucks.

Managing & attracting new and existing external business clients for the Starbucks Card team. Driving business for B2B accounts in consumer-facing verticals including media, retail, food/beverage, lodging/leisure and financial services industries.

Paralegals are project managers with a legal concentration. Managed sensitive projects and legal matters in coordination with numerous business clients and outside firms. Responsible for planning and fulfilling extensive document collection projects with hard deadlines and multiple external variables. Primary point of contact for various government agencies, large firms and internal business stakeholders.Full ownership of 15-30 concurrent legal matters ranging from multi-week to multi-quarter projects with both planned and ad-hoc deliverables.Recognized for excelling in communicating information from multiple record and data sources in intuitive formats.

Employee Resource Group (ERG) / Company Affinity GroupEstablished annual goals and implemented programs that supported company initiatives and influenced strategy in employee and community-facing business units.Championed an innovative, grassroots proposal for new business into Sub-Saharan Africa. Effectively recruited director and vp+ advisors and stakeholders to project over 4 months.

Advertising & Event Consulting, High-Value Client DevelopmentUtilized new CRM tools to enhance client service, highlighting cross-selling opportunities and increasing customer loyalty. Organized and advertised events servicing high-worth investors and business partners.

Responsible for facilitation of all subpoenas involving Starbucks as a third party. Regularly handled highly sensitive matters, created first-time process tracking tools and increased the responsibilities of the role.Introduced invoicing techniques that tracked subpoena revenue for the first time. Exceeded goal of optimizing process income target. Chosen to lead short term, 1-to-1 personnel management projects: Managed summer legal intern including the intern’s 3-month work plan; mentored paralegal through Partner Improvement Plan.

Consulted on web and business launch strategy, created copy and provided direction for marketing campaigns, supported special events

Co-founded consulting business focused on marketing, advertising and back-end operations. Established innovative approaches utilizing digital and online advertising strategies.Small Business strategy and marketing consulting, Entrepreneur mentoring

Created new relationships with otherwise marginalized customers to build a larger reoccurring customer base and a higher sales volume during evening hours. New sales techniques contributed significantly to store sales increase of 20% comparable sales growth over the previous year and almost 5% over revenue budget.