Manage operations of an international design and media center, with responsibilities including: o Operations Management (monitor service levels, long-term forecasting, recruiting)o Lead Design Units (oversee design teams comprising graphic designers, presentation designers, motion designers and illustrators, ensure client and internal branding consistency)o Project Management (lead global initiatives, ensure timely achievement of goals)o Customer Service (resolve escalations, quality monitoring, maintain client relationships)o People Leadership and Development (mentoring, development, progressions, evaluations)o Performance Management (monitor performance, develop targets, data analysis)o Leadership (active role in leadership community, engage lean and agile management principles)o Risk Management (assess practices and situations in partnership with Risk Management team)

Supervise a team of graphic designers, illustrators, photographers and multimedia specialists on an international team.

Script, film, edit and produce video projects for presentation integration or as standalone products; Provide on-site technical and multimedia support at large-scale international and domestic conferences and live events; Coordinate international film crew and transcription services; Develop executive-level innovative presentations using Microsoft PowerPoint and advanced design applications; Utilize skills as a visual communications specialist to re-engineer slides and visuals for maximum impact; Interact with and coach clients on an executive level; Program custom add-ins and macros to automate repetitive tasks and boost efficiency; Deliver interactive training sessions in Adobe InDesign, PowerPoint, MapPoint and design techniques; Create and modify agents, views, and forms in Lotus Domino Designer to for easier daily tracking and monthly reporting

Head coach of Varsity and Junior Varsity teams2x State Playoffs (Finals 2022, Quarterfinals 2024)

Recruit and supervise Marketing Committee and manage marketing budget for the schoolReinvent community perception with new advertising and marketing materials, including a branding initiativeSchedule advertising in print and electronic mediaDocument key events as photographer and videographerFilm yearly school musical and produce multi-day and multi-camera footage onto DVDChairperson of Marketing and Publicity Committee for Our Lady of Sorrows Church 125th Anniversary Year

Analyzed and implemented modifications to production model in Eatonton branch leading to an increase of $56,000 in monthly departmental sales and $672,000 in yearly store net gainCreated and implemented a design model for graphics production and quality assurance that was adopted company-wideProvided technical and candidate-screening support for branches throughout New Jersey and lower ManhattanCoordinated workflow for staff of up to 30 graphics and duplicating coworkersElevated regional digital competency by developing and delivering training modules for coworkers without computer backgroundsEliminated costly machine downtime by maintaining and repairing software and hardware of a Windows NT network of 20 PC and Macintosh computers and all related peripherals

Office Manager, Administrative Assistant, Receptionist, and Graphic Designer