Charles E. Côté Email & Phone Number

Paris, France, Fr

Enterprise Architect, Solutions Architect, and Project Delivery Specialist working in collaboration with Operations, Infrastructure and Architecture Groups to plan, provision and validate enterprise and intelligent industry solutions; focused on large clients in multiple verticals, with emphasis on Utilities, Life Sciences, Automotive and Telecommunications sectors. Highlights include:. Delivering an Enterprise Architecture transformation program at a leading Utility. Americas Smart Services Solution Architect for X-IoT, a Capgemini IoT global offering (www.capgemini.com/service/energy-internet-of-things/) . Enterprise Architect providing TOGAF and Content Metamodel services for Transformation, Assessment and EA Tool initiatives. Data Migration leadership for global Cloud-based ERP and CRM transformation projects . Network Services architect driving global WAN procurement and selection initiatives. AMI Network leader for architecture and deployment of Smart Meter Programs for Utilities. Principal Architect responsible for solutions based on Oracle's Universal Customer Master (UCM) platform.

New York, New York, Us

Project leader consultant for leading global asset management corporation responsible for driving network architecture technology transformation program in support of real-time business applications and broadband communications. Authored Current State, Requirements, Request for Information and Proposal documentation, led procurement process and selection, managed the deployment of an Acceptance Test Network phase leading to production migration of an integrated MPLS network.

Ca

Project leader for the deployment of Cisco IP-based voice system and help desk platform at corporate headquarters and R&D lab for this global pharmaceutical firm. Considered one of the fastest implementations ever for a corporate VoIP system, the HQ project was completed within 8 weeks of project initiation.

Montreal, Quebec, Ca

Delivered Business Systems Solutions to Customer Care organization during a 6 month term. Directed multi-vendor integration project combining CTI, IVR, Billing and Provisioning systems into an automated self-care solution eliminating 80% of inbound calls for cable-box activations

A challenging executive position with diverse job responsibilities in sales, marketing and program management in a growth-oriented software organization. Developed lucrative business relationships with clients and channel partners globally. Managed several top accounts. Increased corporate visibility in the OSS industry by developing corporate image, strengthening channel relations and winning proposals against established competitors. Evaluated all commercial and federal RFI, RFP. RFQ. Traveled extensively as a corporate ambassador, generating high visibility for the company while exhibiting persuasive marketing abilities to the media, partners, and customers. Led the roadmap evolution process and identified software product feature enhancements with stakeholders, documented needs, defined strategic and tactical direction for the product, and developed cost budgets. Led several high-profile projects and created the PMO organization.

Paris, France, Fr

As an integral member of the senior management team reporting to a sector Vice President, was responsible for professional services OSS product line offerings; the development of quota-based proposals to telecommunication clients in Canada ; maintaining a consistent billable utilization and addressing career counseling and performance evaluations for direct report managers and consultants.Bid managed and contributed subject matter expertise to many client opportunities spanning service offerings such as Data Centre Design, Content Distribution Networks, Wireless Billing, Mediation and Network Management, OSS, IT & Network Architecture, IT Cost Reduction Strategy. Most significant engagement was in the role of Portfolio Director, Telecom Projects responsible for a portfolio of telecom infrastructure and services projects managed by a team of senior project managers, working within an outsourced project delivery organization.

Paris, France, Fr

Held progressively responsible positions within this Internet pure play consulting firm. Initially engaged as a senior project manager, successfully led two key projects in SNA-to-IP enterprise data network migration in a government account and Internet data center design and implementation based on Cisco technology and network management platform HP OpenView.Contributed to a business plan effort as a key member of bid team that sold a $12 million project in Contact Center Systems Integration. Designated as Lead Solutions Architect, directed a team engineers and consultants in the technical architecture, vendor selection, design, testing and implementation of an IP-based Contact Center solution, based on VoIP technology, eCRM software and 3Com network management platforms

Assisted in establishing product management and network planning organizational and operational structures and processes for this start-up company. Initially hired as the product manager for their international VoIP service, developed and packaged this service for the international carrier market. Post-market launch, moved into a technical management position where as Manager of Network Planning, directed a team of engineers in planning and forecasting of backbone capacity and access capacity for a global IP Telephony network based on Frame Relay technology.

Dallas, Tx, Us

Responsible for designing, optimizing and pricing voice and data network solutions to large corporate accounts such as TD Bank, CIBC, UPS, Nortel, Thompson, Inco. Assisted and supported the sales teams in over $4 Million in sales. Performed technical presentations on AT&T Canada products and services to senior level managers and directors at major financial institutions and in the high-tech industry.Developed technical marketing programs to support internal sales organization knowledge awareness and supported custom solution engineering and pricing proposals. Formulated creative strategies to support company's cost optimization initiatives for complex outbound voice and fax services with yearly product line revenues of $12 Million.Technical prime and supervisory role for circuit switched network routing translations & operations for national voice & fax networks. Designed and approved routing translations for Canada’s first competitive long distance and access networks in 1992.