Charles Patterson Email & Phone Number

As a Chief Information Officer with a profound commitment to harnessing artificial intelligence's transformative potential, my focus is on leading with innovation while steadfastly challenging the conventional approaches to IT management and strategy.With AI serving as a cornerstone for addressing critical global challenges, I leverage my extensive expertise and leadership skills to pioneer solutions that not only push technological boundaries but also embody ethical integrity.Understanding the critical need for ethical frameworks in the development and deployment of AI, I am dedicated to promoting responsible usage within our organization. My approach emphasizes the creation of policies and practices that ensure AI technologies enhance operational efficiency and decision-making processes, without compromising on the commitment to the welfare of all stakeholders involved. This involves advocating for transparency, accountability, and equity in AI applications, ensuring that our technological advancements contribute positively to society and do not exacerbate disparities.

Mercer, Pennsylvania, Us

As Vice President of Software Engineering, I lead the strategic direction and technological innovation of our software engineering efforts, with a strong emphasis on Node.js for developing scalable and rapid software solutions. My role encompasses guiding our engineering teams through the entire software development lifecycle, ensuring the adoption of best practices in Agile methodologies and continuous delivery to enhance productivity and software quality.I leverage my extensive background in technology, including expertise in .NET Core, Angular, Python/Django, and C# framework 4.7, to foster a culture of technical excellence and innovation. My leadership extends to serving as a mentor and Agile coach, where I empower our developers by enhancing their skills and encouraging a collaborative and results-driven environment.Under my leadership, we prioritize the development of robust, scalable, and maintainable software solutions that meet and exceed business objectives. I work closely with cross-functional teams to identify emerging technologies and opportunities for process improvements, ensuring our software solutions remain at the forefront of the industry.

As a part-time real estate investor and property manager, I have gained extensive experience in the acquisition, management, and maintenance of investment properties. My responsibilities have included conducting market research to identify potential investment opportunities, negotiating deals with buyers and sellers, and overseeing the day-to-day management of the properties.Throughout my career, I have demonstrated a keen eye for identifying high-potential investment properties and a talent for optimizing returns on those investments. I have a deep understanding of market trends, as well as the legal and regulatory requirements involved in property ownership and management.In addition, I possess strong interpersonal and communication skills that enable me to establish positive relationships with tenants, contractors, and other stakeholders. I am highly organized, detail-oriented, and committed to delivering exceptional results. My experience in real estate investment and property management has given me a solid foundation in financial analysis, risk assessment, and strategic planning.As a result of my expertise and experience, I have achieved a successful track record of managing a portfolio of investment properties, maximizing returns, and ensuring tenant satisfaction. I am committed to leveraging my skills and knowledge to help others achieve their real estate investment goals.

Cranberry Township, Pa, Us

As an experienced manager, I remotely led a Kanban team located across multiple locations, consisting of 3 subordinates. I was responsible for staffing and development, ensuring that the team had the skills and resources necessary to deliver high-quality products.During my tenure, I successfully reduced the backlog of issues by 50% over the course of a year and put in place monitoring metrics to track progress. I also updated department KPIs and SOPs for improved metric and trend tracking around Tier3 Bugs, which led to a better understanding of product health.In addition, I generated reports for key department heads to provide insights into product health and Tier3 backlog, allowing for data-driven decision-making. I leveraged my expertise to foster a collaborative and high-performing culture that enabled my team to deliver top-notch products.Throughout my career, I have demonstrated a proven track record of success in managing teams and delivering high-quality products. I am committed to using my experience and expertise to drive excellence and innovation in all aspects of software development.

Cranberry Township, Pa, Us

As a seasoned manager, I remotely led a Scrumban team located in Carlsbad, California consisting of 6 subordinates. I played a key role in the tactical planning for each release cycle, including initial scoping, planning for CM time, branching schedule, regression testing, and documentation time in conjunction with the team.In addition, I provided timely reports on metrics and trends to department heads to enhance visibility into team performance. I managed the project release schedule and worked closely with project management to determine and set priorities and allocate resources.Collaborating with the Product Development Director, QA Manager, and Scrum teams, I ensured that the release tasks were completed efficiently and that product releases were properly planned and executed. I also assisted in defining and ensuring compliance with processes, procedures, and methodologies.My responsibilities also included the staffing and development of the department. Throughout my tenure, I leveraged my expertise and experience to foster a collaborative and high-performing culture that enabled my team to deliver innovative and high-quality products.

Cranberry Township, Pa, Us

As a seasoned developer, I specialized in creating enterprise applications that efficiently translated Electronic Data Interchange (EDI) into formats that could be seamlessly integrated into back-end business applications, thereby reducing the need for manual data entry. My expertise encompassed several accounting software platforms, including QuickBooks, QuickBooks Online, MAS 90/200 (Sage 100), Sage 300, NetSuite, and DynamicsGP.I leveraged a wide range of core .Net Framework 2.0/3.5/4.0 technologies, such as C#, Silverlight, ASP.NET, WCF, Web Services, Window Services, XML, ADO.NET, SQL, T-SQL, and SQL Server 2005/2008/2012, to deliver top-notch software solutions. Over the years, I completed software development projects using both waterfall and scrum/agile software development models.Some of my recent achievements included:Utilized XML to create a dynamic web form and application with XAML using Silverlight 4.0 and C#.Led the development team in integrating our SaaS application with QuickBooks Online.Spearheaded the development of an integration between our SaaS application and NetSuite ERP.Assisted the senior developer in architecting the integration between our SaaS application and Sage 300.I was highly dedicated to delivering innovative software solutions, and I leveraged my expertise and experience to add value to the organizations I worked with.

Fort Liberty, Nc, Us

Fort Liberty, Nc, Us

As the Transportation Officer in the U.S. Army Reserves, I held the civilian equivalent of Vice President of Operations. In this role, I was responsible for overseeing all aspects of transportation operations within the Battalion, which consisted of 6 Companies. My duties included coordinating and managing transportation assets, ensuring compliance with safety regulations and policies, and supervising personnel responsible for the maintenance and operation of vehicles and equipment. Additionally, I collaborated with other Battalion leaders to ensure that all transportation operations were executed efficiently and effectively to meet the needs of the mission.

Fort Liberty, Nc, Us

During my deployment with the U.S. Army to Kuwait from August 2018 to June 2019, I held the position of Commander of the Theater Gateway. This position was equivalent to that of a Department Director in civilian terms. As Commander of the Theater Gateway, I was responsible for overseeing and directing the movement of troops entering and leaving the country. I also supervised and evaluated four Platoon Leaders, each of whom functioned as a Department Manager. This role required strong leadership, organization, and communication skills, as well as the ability to adapt to a constantly changing operational environment.

Fort Liberty, Nc, Us

During my time as a Company Commander in the U.S. Army Reserves, I was responsible for overseeing the direction of our company's efforts towards a unified training and operational goal. This role required me to supervise and evaluate four Platoon Leaders, acting as a Department Director in a civilian setting. In addition, I was responsible for managing up to 200 personnel and assets worth up to $20.4 million. This experience gave me valuable leadership and management skills, as well as the ability to handle high-stress situations and ensure the successful completion of mission objectives.

Fort Liberty, Nc, Us

As the Company Commander of a Quartermaster Battalion HHD, I served as the civilian equivalent of a Department Director and was accountable for 5 staff section personnel. I directed the company's efforts towards a unified training and operational goal, ensuring that all members of the unit were trained and prepared to carry out their duties effectively. Additionally, I managed the coordination of logistics, supply, and maintenance operations for the unit, overseeing assets worth millions of dollars. Through my leadership and management skills, I was able to successfully guide the unit through numerous training exercises and real-world missions, ensuring that all tasks were completed safely and efficiently.

Fort Liberty, Nc, Us

As an Executive Officer in the U.S. Army Reserves, my responsibilities were equivalent to a Deputy Director or Assistant in the civilian world. I supervised 5 Platoon Sergeants, ensuring their departments were running efficiently and effectively. One of my primary tasks was directing monthly training meetings that projected out 90 days, ensuring that our unit was always well-prepared and up-to-date on training. Additionally, I was responsible for managing assets worth $75M, ensuring they were properly maintained and used for the benefit of the unit. My time as an Executive Officer allowed me to develop my leadership and management skills, while also contributing to the success of the unit as a whole.

Fort Liberty, Nc, Us

As a Platoon Leader in the U.S. Army Reserves, I served as a civilian equivalent of a Department Supervisor, overseeing the day-to-day activities of my platoon. I was responsible for supervising and directing the work of one Platoon Sergeant, as well as up to 70 personnel. I regularly submitted comprehensive and timely reports to my supervisors, keeping them informed of the platoon's progress and any issues that needed attention. Additionally, I was responsible for managing assets worth up to $500,000, ensuring they were properly maintained and accounted for. I directed monthly training meetings, projecting out 90 days, to ensure that my platoon was always prepared for any mission. Through my leadership and direction, I ensured that the platoon consistently met and exceeded all operational objectives.

Fort Liberty, Nc, Us

Leader/Chief, overseeing a team of 8 personnel in daily duties related to petroleum operations. I planned and conducted on-the-job training and training sessions to ensure the team's skills were up-to-date. Additionally, I was responsible for operating, maintaining, and repairing equipment worth $150,000. I was also designated as the Unit Food Representative, responsible for managing and distributing rations to the team.

Fort Liberty, Nc, Us

Served as Head Dispatcher for the 298th Transportation Company during a deployment to Iraq from September 2006 to September 2007. Advised Platoon Sergeants in convoy planning and dispatched 80 vehicles with tankers or flatbeds. Processed motor transport requests and compiled statistics for 169 personnel and over 300 pieces of equipment. Demonstrated exceptional organizational and communication skills in a fast-paced and high-pressure environment.I additionally served as the Training NCOwhile mobilized with the unit to Iraq. As a Training NCO, I assembled the Company Commander's training intent and implemented the training plan for 169 personnel. I also planned and executed training sessions and on-the-job training to ensure all personnel were adequately prepared for their duties. In addition, I was responsible for scheduling personnel for classes in theater of operations while in Iraq. My dedication to providing quality training and preparedness to my fellow soldiers helped contribute to the overall success of our mission in Iraq.

Fort Liberty, Nc, Us

Leader/Chief, overseeing a team of 8 personnel in daily duties related to petroleum operations. I planned and conducted on-the-job training and training sessions to ensure the team's skills were up-to-date. Additionally, I was responsible for operating, maintaining, and repairing equipment worth $150,000. I was also designated as the Unit Food Representative, responsible for managing and distributing rations to the team.

Fort Liberty, Nc, Us

Fort Liberty, Nc, Us

Cranberry Township, Pa, Us

Assisted with the implementation of an updated Accounting Package, ensuring the seamless transition from a previous version to a more recent version.Responsibilities included:Ensuring accurate data entry in both legacy and new systemsSupporting Quality Assurance in the validation processGenerating reports for upper management to track the progress of the transitionDuring my time as an intern, I exceeded expectations and quickly became productive. One manager praised my ability to fit into different social and rank-related structures, learn new processes, and implement new rules and regulations.I was able to automate several tasks, such as the creation of reports on the previous day's database entries, which previously took a full day, but I was able to script it within a few days, and have meaningful and formatted reports available for upper management within two hours.In addition, I created a batch script that monitored folders on Sharepoint for new file additions, filtering out meaningful files due to file naming conventions, and taking immediate action. This script reduced a 4-hour manual process to a 15-minute automated script for the contractor monitoring test progression.Overall, I demonstrated strong technical skills and the ability to efficiently automate tasks, contributing to the success of the Accounting Package implementation.

Grapevine, Texas, Us

As an Assistant Store Manager for GameStop, I provided exceptional customer service by offering knowledgeable information about products on the sales floor and promptly resolving any customer complaints. I reviewed job applications and conducted interviews for potential employees, and provided guidance and direction to up to 6 subordinates.In addition, I placed visual marketing and advertisements on the sales floor, participated in weekly conference calls, and ensured inventory control of products in the store. As a team leader, I trained new employees on store policies, procedures, and daily operations.Through my hard work and dedication, I was able to turn a store that was slated for termination into a high-yield store, which was a significant accomplishment for myself and the store.

Bachelor Of Science (B.S.), Computer Science

Some Master'S Degree Work, Computer Science

High School Diploma