Charles E. Johnson Jr. Cpht Email & Phone Number

Calera, AL, US

Birmingham, Alabama, United States

• Accountable for product positioning/adoption within the RxBenefits current and prospective customer base.
• Partner with new Business Development/Account Management, and/or Clinical resources to develop a strategy for putting the right products in front of current and prospective clients.
• Develop and deliver outstanding demonstrations of the RxBenefits products, clearly articulating the value they bring and how they align with customer needs.
• Lead all aspects of the Product sales process, advising internal and external audiences on Product solutions.
• Provide direction and specialist knowledge in applying appropriate Products to client business goals, strategies, and needs.
• Facilitation of client Product understanding through presentations and demonstrations; provision of support throughout the upsell or new sell opportunity.

Birmingham, Alabama Area

Build team of representatives that professionally handle high volume of complex inbound callsCultivate Leadership qualities in Supervisor team by using positive reinforcement of positive behaviors and giving constructive feedback for improving negative behaviors.Monitor attendance, PTO, schedule trainings and meetings and their effect on.

• Specializes in non-sterile compounding according to USP 795 standard.
• Assists in the development, revision and implementation of departmental policies, procedures and programs.
• Provides performance feedback and coaching for all compounding technicians.
• Completes and reviews formal performance evaluations of all compounding technicians and shipping associates.
• Operated within yearly Lab Operating Budget
• Oversees the purchasing of chemicals and equipment used in the compounding process (i.e. machinery, dispensing containers, shipping supplies, etc.).

Birmingham, Alabama, United States

Performed a variety of duties working with Pharmacists in Exception Queues, Prior Authorization and DUR (drug utilization review) Queues. Corrected and followed up on any prescription that needed intervention for either drug interactions or eligibility issues.Under supervision of Pharmacist, provided support functions to include data entry, retrieval of.

Used IntercomPlus computer system to process prescriptions and assist patients. Handled phone inquiries and entered patient purchases on pharmacy cash registers. Assisted pharmacies in delivering quality patient care and excellent customer service.

Provided fast, friendly service by ensuring all customer needs were met. Provided information on product features and knowledge of related items to sell to customers. Maintained the in-stock conditions of assigned areas and ensured they were safe and clean.